Rogue House Salon

"Paula styled my hair for my civil ceremony wedding and it was lovely! The weather was super windy, humid, and a bit rainy but my hair held up great and I got lots of compliments. She was also super friendly and easy to talk to. I look forward to working with her again soon!"

"Once a year I treat myself to a little pampering during my birthday week. I had been thinking of highlighting my hair for a while so when I found this amazing pulsd voucher, I jumped on it. I was super nervous because I have natural 3c/4a curly hair and wanted to make sure to see a stylist who had experience with my texture. I was so lucky to snag an appt with Jinae!! She's fabulous! She took the time to talk to me about what I was looking for, to get to know my hair & explain the process and differences. She made sure I walked out feeling beautiful. I could not be happier and was flipping my hair the whole way home :-) Notes: There was an additional charge for the gloss which is not included in the Pulsd Voucher, I was told this when I made the appt so I was fine with that. I also opted for an additional protective treatment but didn't feel pressured into it. So all in all it was an additional $123 before tip which I calculated using the full value amount noted on the Pulsd voucer."

"I decided to use a Pulsd deal to change up my hair for the summer and get a fresh look. I saw wonderful reviews about Mari for balayage service, so I was able to be accommodated with an appointment for full service cut, color, and blowout. From the moment you arrive, you are greeted with a complimentary drink. Mari is personable, friendly, and very knowledgeable about hair, coloring, and styling. I absolutely loved how my hair came out and I look forward to going back to Rogue House Salon in the future."

"Please beware if you are going to this salon from Pulsd. I had possibly the worst experience of my life here and it was the way it was handled that really has me writing this review. I went in for balayage and the stylist I had was very sweet however didn’t really know how to handle my hair. She ended up chemically burning my scalp in the front and I had a ton of breakage due to the bleach being left on for so long. Not to mention my hair has very little strange looking strings of highlights. I have thick dark hair and i’m attributing that due to my outcome i’m assuming the stylist wasn’t expirrenced with my hair type however that is really no excuse. She tried to blame it on the fact that my hair had previously been colored but i told her from the beginning that it was colored two years ago so the breakage wouldn’t have been from that. She also said it was because I use heat on it however i barely do maybe once every month. In the end it was indisputable that this was not my fault and I was told I would get a full refund as well as a protien treatment from the stylist. I was rushed out and the next day someone named Rose texted me about my experience. I told her that it was bad and I had a ton of breakage and she asked for before and after pics. She was then incredibly passive aggressive and inconsiderate not really acknowledging how bad this was and i was just told to contact Pulsd for a refund and if I wanted a treatment from another stylist with more experience it wouldn’t be free and I wouldn’t get a full refund. This obviously shouldn’t have been the case since this was their fault and I was now missing hair due to it so I wouldn’t even be coming out with what I asked for and i didn’t really trust the stylist who did my hair anymore so I wanted someone else. All in all i’m getting my refund from the app but a representative from the app said they were not even contacted by the salon even though the stylist reached out and therefore due to contract they would still get paid for the disastrous mess still left on my head. I’m so upset bc there was no accountability held by the salon in this situation and I feel like I was just brushed under the rug. I also asked to speak to the manager or owner and was never contacted so I assume they never even told her or she doesn’t care. Please don’t go here if you love your hair it’s not worth it they are money hungry and not to mention everyone in that salon never even acknowledged my presence until i came out the bathroom and I could see two stylists obviously gossiping about the situation and tried to cover it up with an overly forced greeting. I attached my result and what I asked for so i’ll let that speak for itself. Response: Honestly all I can say to what the owner just commented is this is such a sad and lame excuse to cover this up. Firstly, no test strain was done AT ALL the bleach was just applied to my head and stayed there from 10:15 to about 12:20 AND reapplied to my hair bc “the ends were not lifting due to the red in my hair.” Also the manager DID NOT reach out whatsoever I was told I would receive a call from her after about 6 attempts of me asking and still haven’t. Also the owner or manager who ever this is WAS NOT THERE so she cannot dispute any of the comments I made and my hair is still damaged so how am I wrong for simply stating facts AND reiterating MY OWN experience. Thank you and I’m still waiting on that call since you guys care so much about honesty!"

"I have tried many other salons in the East Village and even Midtown but Rogue House Salon is now my home. This is my third time seeing PAULA and she is always spot on with color and cut. She is also great at suggesting what to do with my hair next. Joan the receptionist is so sweet and kind, answering all my questions. And thank you JJ for taking the time to stop by and chat! :)"