West Herr Subaru of Lockport Service and Parts

"Recently I purchased a new Subaru Forester from Trevon at West-Herr Subaru of Lockport. Trevon made the car buying experience very easy. We were able to quickly come to a reasonable out-the-door price over the phone. When I went in to do the paperwork there were no unnecessary add-ones at this dealership! The rest of the process was smooth. Everyone was extremely helpful, courteous & nice; and the facility is very clean & inviting!"

"We referred our friends to West Herr of Subaru while they were visiting Buffalo on a road trip. When they arrived from a long drive their Subaru was having an oil issue. Michael from the Service Department was so helpful. He communicated accurate timing and information about the repair as well as parts availability. He helped them understand what was critical / safety related, vs. what could wait until they were back home. The car was ready for them at the quoted time and they were able to continue their road trip. Overall, we were thrilled that our great experience at West Herr when we purchased a vehicle was repeated as a great experience when friends needed service and assistance. Highly recommend and five stars! ⭐️"

"I recently had my car serviced at West Herr Subaru of Lockport and I am thoroughly impressed with their service. Terra was professional and attentive. She took the time to explain everything in detail, ensuring I understood what needed to be done and why. The quality of the work was top-notch, and my car runs better than ever. I highly recommend this place for anyone in need of reliable and professional car repair services."

"Went in for service. They are all friendly. However they say they do a multi point inspection and failed to advise me my rear wiper was torn in 2 places. Wonder what else they missed."