Roback James J DDS

"I called due to an dental abcess which by definition is a dental emergency. Ive had for a week with meds it wasn't getting better. The lady answering the phone was the rudest most unprofessional person I have ever talked to. She tells me she cant help I wasn't a patient and hangs up. So them being the only place open during the COVID-19 pandemic I call back .Same lady 10* ruder then before .saids she can not help me but in such a tone as if I had really bothered her by calling .never has a medical office been so unprofessional .Point is that these people do not care for the public in which they serve. its a tragedy that you cant find descent humans during a national crisis. I get that I wasn't a patient ok but she didnt even offer advise on pain management , the smallest thing she could have possible done and she didn't. I believe that speaks volumes to the type of people they have there."

"Best Dentist Office in all of Utica!"

"The staff was very friendly and very helpful. They took their time and did a thorough job. Very helpful providing additional information about any questions I had. Very affordable compared to other Dentist offices in the area. Highly recommend!"