Billy's Bakery

"The cookies were delicious. But I have to shout out the incredible customer service. We stopped in after a visit to the museum with my kids, including my nine week old. It wasn’t until we got to LaGuardia an hour later that we realized we left our diaper bag with all our baby formula/bottles at the bakery. The manager on duty did not hesitate. She jumped on a bus and brought the bag to us at the airport. Without her our baby would have gone hungry and we surly would have missed our flight. She went above and beyond and we’ll never forget her kindness."

"I recently visited here and had a mixed experience. The chocolate cupcake was delightful, boasting a rich and satisfying flavor. The tea selection was extensive, providing plenty of options for tea enthusiasts. However, the latte fell short of expectations."

"Visited this place to pick up birthday cupcakes for my girlfriend. I thought the place lacked energy, enthusiasm, and it didn't have that sparkling feeling that I usually get from bakery. I ordered 6 cupcakes and I asked the representative to add sprinkles and some glare to the cupcakes. The Rep told me "no" we are unable to add it at the time. Not her fault, but I'm thinking if I paid $26 for cupcakes why can't I add sprinkles to it? In addition there is no parking, so be careful with the traffic ticket cops, they are very tricky in this area. The store was clean and relatively spacious, but not quite what I was looking for. Service was so-so. I recommend you order what you you need in advanced."

"I happen to be walking in the neighborhood one afternoon. Not knowing this location was here once I saw the sign my mouth dropped and I went straight in. I was greeted by the staff members but also the sweet aroma of goodies surrounding me. They offer a variety of products from cakes, cookies, brownies, cookie sandwiches, pies, cheesecakes, etc. They even offer a vegan cupcake. I'm unsure what other vegan products they offer. My favorite cupcakes are the lemon with cream cheese frosting and the crowd pleaser (chocolate and vanilla cupcake and icing). The cupcakes are moist. However sometimes when buying extra for later then tend to dry out really fast which is a negative for me. The staff was very friendly while assisting me. Next time I'm in the area I know where I can stop if I want a sweet treat. They only accept card. Nearby public transportation."