Thrifty Car Rental 100 Arrival Avenue, Ronkonkoma, NY 11779

"I did their mobile check in yet when I landed in tampa it took me over an hour to get my rental. I come to tampa 5-6 times a year and have never used Thrifty and never had an issue with the other car rentals but this is my 1st and LAST time renting with thrifty."

"This is the worst company I ever dealt with. The car had problems I got them to come switch it out. Now 2 months later a $890 charge spears on my credit card. You can’t call and talk to anyone. No one answers the phone and when they do all they do is say I’m sorry. No one does anything to solve the problem. This is by far the WORST company to deal with"

"My second worst experience in United States. Here is story. I rented car for 2 days. Car has been towed. My bad. I went to Brooklyn Tow Pound Facility, but there was ELECTRIC OUTAGE there. As it was Saturday, and at Sunday i had ticket back to home, i asked how we can resolve that situation. Brooklyn Pound officer record my name, took a picture, that i was there, took keys and reach out thrifty. Thrifty representative went to take my car after 2(!!) weeks, and all this time i called and explained situation to Thrifty 1 million times. They told okay, we understand it's not your fault, we will figure out. After all Thrifty charged me for 2200$ and stopped to take my calls. Worst worst experience. Extremely disappointed in you guys. Hopefully somebody will take actions about this UPD: I reached out Thrifty in facebook messenger after respond on that review, they responded very slow like 1 respond in couple days, in the end told that they cannot do anything because of 2017 year. No exceptions. Sad."

"How do I give zero star? Thrifty robs people in broad daylight. They are adding $15 admin fee to $8.5 toll charge. They might as well open a bank and officially rob people. The following is what it says verbatim on the bill I received in the mail, from Thrifty, for the toll charge. "The toll amount plus a $15.00 administrative fee per toll has been assessed. As a customer courtesy, your Rental Agreement will only incur a maximum of six administrative fees." Robbing people a maximum of 6 admin fees per a rental is a courtesy according to Thrifty? You can't be serious. This will be my last time being the customer at Thrifty and will never be back again."

"Worst rental company ever!! My wife rented a car for 1 day and returned back before they opened and dropped the key in their key dropbox.... 3 days later I see they are charging me $100 per day on my credit card. I called them up to see what is going on and they said they never got the key and that the car was not there.... thank god I have copies of the flight tickets my wife took and also was able to obtain a copy of their video showing my wife dropping the key and rental agreement in their box!!! Despite the fact. They still are not closing out the rental and they said they will keep charging me. I cancelled my credit card so good luck with the Thrifty or should i say Thefty!! To top it all off, the manager named Megan insinuated that my wife might have made a copy of the key and pass it to someone!!! Really?!?!?! Go f yourself Megan, I will see you in court!! Poor customer service and their own employees steal cars and then charge the consumer!!! Never again with Thrifty aka Thefty or Hertz since they are partnered together... crooks!!!"