Brooklyn Mitsubishi

"My experience with Mitsubishi leadership was extremely disappointing. They exhibited dishonest and disrespectful behavior throughout my dealings with them. Here are some key points: -Dishonesty: They frequently lied and misled me. - Disrespect: They showed a blatant lack of respect and care for me as a customer. - Exploitation: They took advantage of me and my trust. If you speak English or Spanish, I strongly advise against engaging with them. Seek out a truly professional dealer who values honesty and respect."

"This dealership is completely unprofessional, rude and misleading. We had a long discussion on the phone with the sales team about our very specific requirements to confirm that they had the right vehicle in stock at a specific price. The sales team confirmed that they had the vehicle we wanted in stock and at our price. We were scheduled in for an appointment and arrived at the dealership. This was a complete scam. The sales representative that we discussed our requirements on the phone with and who confirmed she would meet us on site does not even actually work on site and is a call center staff member. The on-site team were very hostile and u helpful, the dealership did not have the vehicle at the price agreed, but rather tried to push the price up by $15k on us once we reached the showroom. I am absolutely disgusted by the sales team's behavior and the way we were treated. Clearly, this dealership attempts to scam and mislead customers. I would of course never recommend this dealership."

"Excellent services and their customer service staff too, especially Roger Santana as my salesperson gave us the best alternatives and attention. Today I managed to purchase my second car thanks to them. I feel very happy."

"I must say that the service at this location was exceptionally great. I was handled & processed in a timely manner. Wilner the sale sales associate was very helpful & answered all my concerns with a positive response which made my purchase easier. Les, which would be the supervisor, he processed all my documents in a timely manner, accepted my information & concerns with care and worked with my budget. I love my new 2023 Mitsubishi, congratulations to me & thank you guys!!"

"Great dealership. Great price. Great customer service. The staff is very friendly and eager to help. The cars are in great condition. They have other cars not just Mitsubishi. Our salesman, Russell and the manager, Luis were awesome. Yohaun worked with us to get a great bank rate. They all took care of us and answered all our questions. Please check out this dealership before going anywhere else to buy. Thank you Luis for taking care of us. You Rock!! Thank you Russell for all your assistance."