Prestige Imports VW
44 Pleasantville Road, Pleasantville, New York 10570
About the Prestige Imports VW
Welcome to Prestige Imports VW, your premier destination for all things Volkswagen in Pleasantville, New York. Conveniently located at 44 Pleasantville Road, our dealership is dedicated to providing exceptional service and an unparalleled automotive experience to our valued customers.
As a trusted car dealer, we offer an extensive selection of new and certified pre-owned Volkswagen vehicles, ensuring you find the perfect fit for your lifestyle and budget. Our knowledgeable and friendly sales team is here to guide you through every step of the car-buying process, making it enjoyable and stress-free.
Beyond sales, Prestige Imports VW is committed to keeping your vehicle running smoothly with our top-notch car repair services. Our certified technicians are equipped with the latest tools and technology to handle everything from routine maintenance to complex repairs, ensuring your Volkswagen remains in peak condition.
Additionally, our fully stocked store offers a wide range of genuine Volkswagen parts and accessories, allowing you to personalize and maintain your vehicle with ease.
At Prestige Imports VW, we pride ourselves on delivering exceptional customer service and building long-lasting relationships with our clients. Visit us today and discover why we are the preferred choice for Volkswagen enthusiasts in Pleasantville and the surrounding areas.
Photos of Prestige Imports VW
44 Pleasantville Road, Pleasantville, New York 10570, United States
Opening hours of Prestige Imports VW
Monday:
09:00 - 19:00
Tuesday:
09:00 - 19:00
Wednesday:
09:00 - 19:00
Thursday:
09:00 - 19:00
Friday:
09:00 - 18:00
Saturday:
10:00 - 17:00
Sunday:
Closed
Reviews of Prestige Imports VW
"UPDATE after two years of being a loyal customer: My previously spotless and dent-free 2-year-old car had five dents when I went to it pick up after a recent repair at Presitge Imports. No one informed me about this damage. As shown in the picture, they hadn’t even bothered to clean the repair spot or remove the residue of the tape they had used while having me wait for a part. When I pointed out the dents, there was no apology, but the service advisor Rosemarie Brancaccio promised to have them fixed. It took numerous calls and several attempts to finally secure an appointment for the repair, and as usual, there was no loaner car provided. The result was very disappointing: only two of the dents were fixed, and now there was new damage to the molding around the tire. Again, there was no acknowledgement or apology. This time, Rosemarie accused me of lying, adding insult to injury. Fortunately, I had taken pictures and videos every time I brought my car in for repair, making it easy to prove that the damage occurred at the dealership. The dents are all around the repair area, likely caused by the improper use of a tool to fix the charger cover. Rosemarie asked me to email her the pictures and she will show them to the service manager when the manager arrives. I did email her right away but have not heard back. I have not seen or been able to talk to a manager all this time. I always found Prestige a nice friendly local dealership unlike any other dealership I had dealt with. I now truly regret trusting them for service. I’ve reached out to VW Customer Care and will update my review if anything changes. Not very hopeful though. I hope this review helps someone. Initial review: I’ve worked with Jessica at sales and Rosemarie at service and they’re both wonderful!"
"My car was in or an oil change. While your advertisement indicates that with the oil change there is a review of the car's overall condition mechanically...feedback on the vehicles condition with results/suggestions on what should be done were not provided."
"I recently had the pleasure of purchasing a vehicle from Paul Newmark at Prestige Imports and I cannot express how impressed I am with the exceptional service and professionalism displayed by their team. From the moment I stepped onto the lot to the day I drove off in my new car, the entire experience was nothing short of outstanding. One aspect that truly sets Prestige Imports apart is their commitment to transparency. There were no hidden fees or surprises during the negotiation process. The sales representative, Paul Newmark was honest and forthright, providing me with all the information I needed to make an informed decision. This level of transparency instilled a sense of trust that is often hard to find in the automotive industry. I appreciated the thorough explanation of the financing terms and options, which made me feel confident in my decision. Overall, my experience with Prestige was exceptional, and I wholeheartedly recommend them to anyone looking for a reliable, customer-focused dealership. Thank you to the entire team at Prestige for making my car buying experience truly memorable!"
"We had a great experience buying our new car with Paul. He explained everything we needed to know, was highly responsive during the buying process and there were no surprises along the way. All car buying experiences should be this easy!"
"I spoke to my salesperson Jessica and she told me to drop off the car at 11am so they could fix the touch screen panel which was not working. The service department was not very friendly. I should be greeted with smiles and graciousness. That was not the case. I did not feel like a valued customer especially since my car is a few months old and should not be already having issues. After waiting 2.5 hours for the diagnostics to be done I was told they had to order a new part and that I would have to come back. Again I was treated like an inconvenience. Next time there is an issue with the car I am considering going to another VW dealer."
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