AutoZone Auto Parts 894 Middle Country Road, Middle Island, NY 11953

"Today I called the store around 8pm asking of they had a battery in stock. The employee said yes. I also asked if they do installations as I recently had surgery and am unable to lift over 10lbs. The employee replied yes. Within 20 min I was at the middle Island location. When i walked in two young employees said not one word! The blank stare as someone posted earlier.I stated that I just called about a battery. The employee went to the computer, pulled up the batteries for my car, showed me the prices...then proceeded to say "we can sell you the battery but cannot do the install because of the time". I reiterated that I had just called and you said yes over the phone. He proceeds to say "I didn't know we couldn't do them at night..I just found out". I explained that I had to jump my car to get here and I wouldn't have done so had you told me this over the phone! Seriously, what is wrong with this new generation. No courtesy, no decency..and Im assuming scared of the dark.This kid had not a care in the world about the unfortunate situation he just put me in.I will only return to this location tomorrow to make a complaint in person and will never return again. Just disgusting. Auto Zone do better...and I agree with an older post..corporate needs to pay a visit."

"If I could give 0 stars I would. 1 star is too good for them. The staff is rude and make the customers feel like they are bothering them. I walked in with everyone on the phone. Not even a greeting when I walked in. When I asked for help the so called “employee” made it seem like I was bothering. I was brought up when someone smiles at you and says hi you respond. I guess these people weren’t raised that way. I smiled at one of the “employees” and he just gave me a blank stare. You really have a few of the best people working in that location. I will never shop at that location again and I will make sure my friends and family won’t either. Obviously these “employees” could care less so you might as well shut it down. All these good reviews have to be friends and family of the workers because I didn’t experience any good customer service at all!"

"Employee by the name of CJ was very polite, courteous, and informative. He assisted my sister and me with great service. CJ went the extra yard. Autozone should be happy to have him as an employee."

"Very polite and knowledgeable they found what I need in a timely manner and I was out the door with the right product for a great price. Henry is the Man! He goes above and beyond every time I enter the store."

"Chris from this Autozone in Middle Island NY totally rocks! I bought some wipers in another autozone but I was given the wrong one. He not only took the time to look at my vehicle and installed my wipers to make sure they fit. He also understood why my packaging from my previous purchase was messed up. Chris much appreciated. You just made my day!!!"