U-Haul Moving & Storage of Midtown Syracuse 740 Erie Boulevard East, Syracuse, NY 13210

"Horrible . Dresser stolen and we locked it with one of the locks we purchased from u haul . bird poop was on our furniture, would not recommend. There’s other storage units on the same street. Go there not go here!"

"I picked up my truck and I dropped off my Vespa or motorbike and someone stole it from their property which was on camera at 12:00 midnight. So when I came the next day it was gone. Don't leave your vehicles overnight there. However, I did happen to bring my truck back a day late and he didn't charge me a late fee because of what had happened so that was kind of cool"

"Absolute the worst Uhaul experience ever! I picked up the truck and it only had 1/4 tank of fuel exactly with dash showing 47 miles to empty. I drove a total of 21 miles and filled the truck up before I returned ($13.08) worth, returning the truck 30 minutes early with more than 1/4 tank and the dash showing 70 miles to empty. So I returned the vehicle with MORE fuel then when I picked it up and this location had the audacity to charge me $8.08 for fuel! I called and told I would have to come in and show proof of the fuel level and mileage before they could refund me, so I did and I was never refunded. I went down there twice with proof and walked out no refund even though they said they would since my pictures proved I was correct. Absolute crooks run this location. Also the truck was disgusting inside and out. AVOID THIS UHAUL LOCATION AT ALL COSTS!!! TERRIBLE CUSTOMER SERVICE!!!"

"Tammy (Owner), and Dominique as agents for this location made my move a seamless, easy experience. I am so impressed with how well operated the Erie Boulevard, Syracuse location is. It’s like watching a well oiled service operation before one’s eyes, a well managed and beautifully run business. It’s obvious a lot of effort goes into serving customers so seamlessly and with such care to efficiency in customer service and quality of the services and products offered. I was checked in in no time and Tammy on my second visit and rental and Dominique on my first visit and rental—both within a week’s time—were welcoming and professional, and made me feel like I was special, like family or a special customer. The people in front of me were treated the same way. And they operate under such an extraordinarily effective business model, everything works like clockwork. Check in and reservations or special needs are accommodated at an excellent pace and with obvious care, empathy , and compassion. The professionalism they show at this location is matched by the quality and condition of the equipment they provide and goods and supplies they sell. I recommend this location highly and without any reservation. It is a wonderful place to do business with and is a great face and model for U-Haul Regional and National. Richard S. Risman, Law Professor and New York Attorney. 2/17/24"

"I picked up a truck at the Erie Blvd location. It was very efficient. Tammy, the front desk gal is very friendly and helpful with great suggestions."