Romano Subaru 960 Hiawatha Boulevard West, Syracuse, NY 13204

"Everyone at Romano were extremely pleasant ,knowledgeable, and genuinely worked with me to provide me with great buying experience , and Great deal on my 2025 Outback. Love my new car and a Special thanks to Tony Hill and his experience in making this purchase go smoothly and to my Satisfaction"

"I bought the 2020 Hyundai that was on your lot that was a trade-in. Alex Hemingway was my sales rep and he was very pleasant and helpful. I had originally saw Alex about two weeks prior when I began my search for a used vehicle. At the time there was nothing available on your lot in my price range. Alex reached out a few days later and I told him I was still looking and had narrowed my search to a Hyundai Santa Fe. He said he would keep that in mind. A couple days later as I was walking out of another dealership having just put down a $200 deposit on a Santa Fe, Alex called me and I told him what I had just done. He then tells me he can get me a better deal: more money for my trade-in, significantly lower milage and lower price, and a better extended warranty on a Santa Fe that was just traded in. I stopped in early the next day, took a test drive and told Alex I would buy it. Alex never pressured me, was always smiling and answered all my questions. He helped me find financing better than what my credit union offered and worked with my insurance company. All the paperwork went smoothly. I am very pleased with my purchase and my time at Romano Subaru and have already told several people about it. For anyone I know that may be seeking a new or used vehicle, I will definitely refer them to Alex at Romano Subaru. Sincerely. Paul K."

"I recently had an exceptional experience at Romano Subaru. From the moment I walked in, I felt welcomed. The staff were incredibly professional and knowledgeable. A big shout-out to Bill Nye, who went above and beyond to ensure I was comfortable and informed throughout the entire process. As a female visiting the dealership alone, I appreciated the respectful and pressure-free environment. Bill answered all my questions with patience and clarity, making the process enjoyable and stress-free. I highly recommend Romano Subaru to anyone in the market for a vehicle. Their commitment to excellent customer service is truly commendable. Thank you for a fantastic experience!"

"My experience was awesome with Joe and the finance guy. It went really smoothly they didn’t try to upsell me when I told them I didn’t want extra warranties or using my phone for remote starting. I had done months of research and ended up buying a 2024 Impreza Sport with heated seats and extra features . I love my new car ."

"I was looking for a very specific car. From initial contact, everyone at Romano Subaru provided exceptional customer service. My car never even made it to the lot- 2025 Forester Limited. The customer service with both Ally and Jason made the 2 hour drive 100% worth it. I will recommend Romano to anyone looking for a Subaru and will definitely be back."