sweetgreen

"The food is very good, fresh and tasty. The service is really bad, and this new method of passing the plate one to another works very badly. It is a delicate dish with particular ingredients. sometimes there are four of them making you a salad and in the end the cashier doesn't know what to charge you."

"This location should just be shut down, the employees are not capable of running a business. Employees actively ignore customers that come in for pickup orders, typically takes 20-30 past scheduled pickup time even when they're not busy. They are always "running out" of items well before close and give attitude if you say you'll wait for something. The list of complaints goes on. This review is based on a dozen interactions and not just one. I'm not typically a person that takes the time to leave a bad review, but it's the same experience every time and I just have to give up trying to go to this location."

"This location seriously needs better management and staff. I have walked out the past 2 days without placing an order because the line of customers was not being served despite a full staff behind the counter. The majority of the staff is extremely unprofessional, slow, lazy, wastes time chit chatting with each other or friends visiting the location. If there are 4 people behind the counter and no one in front of me in line, there is no reason for me to wait to be tended to. There is no reason I should have to wait for staff to finish their private conversations before taking my order. The staff is never aware of seasonal menu changes or promotions. I have been overcharged or denied valid coupons multiple times. Anytime I place an online/mobile order for pickup, my food is 20 minutes late and cold. This is unacceptable service. Do better!"

"Love this spot! Healthy options for all diets. I usually get the harvest bowl or the kale Caesar with extra chicken! Low calorie, low carb and HIGH protein which hits all the right corners for me when I'm cutting during my diet. Gets busy during lunch time so order ahead to save time."

"really great food, honestly have never been disappointed with the quality or amount of food given. my issues are with the HORRIBLE service and wait time. The lobby is filled with 10-15 people waiting for their salads and there is only one person on the floor working. that is so ridiculous! it isn’t the persons working fault that they’re on their own but it is definitely the company’s fault and they should instill better customer service and fast quality of service to ensure that their lobby is not crowded with literally upwards of 20 people waiting for their salads. They prioritize the customers who did not place an online order, which is fine, but then don’t offer the service to order online. I’m writing this review as it is my third time standing in this lobby waiting for more than 15 minutes after an online order was placed. The workers don’t even acknowledge anyone who is waiting for their food. I find it absolutely ridiculous. *update after i got my food* I got my food an hour after I placed the order and got home to see that it wasn’t even cooked. so now, i am at home with my sweetgreen, cooking my sweetgreen."