New Balance Factory Store Riverhead 602 Tanger Mall Drive Tanger Outlets, Riverhead, NY 11901

"We had a great experience shopping at the New Balance store at Tanger. My Dr. suggested New balance to address an issue I am having with my feet. . If your suffering from foot issues the shoes you wear are super important. I would go and see Ali at the store she is friendly and really knows her stuff. I can tell you first hand how much better my feet feel wearing the New Balance shoes. Thanks again Ali!"

"I had a really bad experience on that store today beware the prices on the displays doesn't match the price at the cashier so that means they do false advertise on prices plus when I told them about the prices the manager came to the cashier with really nasty attitude assuming we switch boxes to get better price really who does that ? when I told her she was wrong assuming that she didn't even apologize the manager in that store has a really poor customer service and you lost a customer with you nasty manager attitude. Be better new balance train your managers to provide a better service and be polite ."

"Had a bad customer service at this store today, sun. 4/28/24 at 5pm. The price displayed at kids' shoes did not match the price at the register. The blonde girl probably a store manager who came over aggressive, saying that the price we wanted was wrong and that we switched boxes to get a better price, just wrong accusation,"

"I had an excellent shopping experience at the New Balance Factory Store in Riverhead. The store offers a wide range of high-quality athletic footwear and apparel at affordable prices. The staff was not only knowledgeable but also friendly, providing excellent customer service. The store's layout was well-organized, making it easy to find specific items. The variety of sizes and styles available exceeded my expectations, and the discounts made it a great value for money. Overall, a top-notch destination for anyone looking for comfortable and stylish athletic gear."