Walgreens

"It takes ALL their pharmacists at least 2 days to count to 30, minimum. Stocking their shelves seems to be a challenge. Although they've repaired their fridge/freezers they've yet to do anything with them."

"Never experienced such unfriendly and rude employees/techs at the pharmacy. Worst customer service and act like they don’t want to be there. Everytime you call them, they act like its an inconvenience. I don’t mind waiting for my prescription but at least be friendly! Place has gone downhill and all the new employees they recently hired are horrible."

"Today my prescription was supposed to be ready. I eventually got it, but let me give you a timeline of events that preceeded it. June 7th at 1:42pm: 2 scripts are sent from my doctor to the pharmacy. They are a controlled substance that cannot be picked up until the 9th. June 9th at 10:45am: I call the pharmacy to check the status of the prescription. It was not ready yet. I then asked for an estimate on when it would be ready, and employee stated they had no clue when it would be ready. They take my phone number to make sure I get text message notifications regarding the status of my prescription. Phone call ends. June 9th at 11:16am: I get a automated phone call stating one of the prescriptions cannot be filled because it's out of stock. It sucks, but it is what it is, and at least they're working on my scripts. June 9th at 12:08pm: I get a notification from my GoodRx app. I run my prescriptions through GoodRx because my insurance doesn't cover them. The notification says "You just saved $XXX on your prescription." I thought my prescription must be ready now, because they ran it through GoodRx. June 9th at 12:55pm: I arrive at Walgreens. The parking lot has maybe 4-5 vehicles in it, and it's evident the store isn't very busy once I walk inside. I walk up to the pharmacy counter and there is no one waiting in-line. A member of the pharmacy staff walks up and I provide my last name. She states that one couldn't be filled because they didn't have it in stock. I told her I knew because I got the phone call, but I was here to pick up the other one because I saw they'd ran it through GoodRx. The staff member then told me another staff member was "still counting it so it's going to be a bit" and then immediately walked away. June 9th at 1:13pm: Nearly 20 minutes later, they call my name and I finally get my prescription. So, they clearly started working on my prescriptions around 11:16 since I got a phone call stating one wasn't in stock. My other script was for 60 capsules. So let me get this straight... You're telling me, on a slow Sunday morning/afternoon, 2 days after the scripts were sent over, it took the pharmacy 2 HOURS to count to 60?! What. A. Joke."

"This is the 3rd time in less than a month that I have had issues with this pharmacy. I will be switching immediately. During the weekend I realized I was out of my medication, (weird this had never happened because they always auto-fill). I call, they tell me that I picked it up on a certain date, I tear my house apart, thinking I'm going crazy. I ask my husband thinking maybe he picked it up or something, NOPE. I call back explain to them that there is NO WAY or maybe I possibly threw it away and will need to pay out of pocket. My husband goes to pick it up, gives a card...they say "no it was our mistake...you don't have to pay." Okay, one win for the day. Fast forward to today, I have gotten a phone call from the pharmacy for the last 2 days saying I have a script ready, there's only one that I could possibly have and/or pick up that is available. I get there after waiting in the drive through for 7 mins, they come to the window say "yep, there's one ready for you." I wait another 10 minutes then I see all of the techs running around like crazy. Another 10 minutes, they return and say "I'm sorry there was an issue, we're going to fill it now. It will be a few minutes." They bring it to me, pay, drive away...get home and realize it wasn't the medication that I was there to pick up. It was a med that has been filled last week that had zero re-fills because it was a one time script. I go back and go in this time, explain what medication I was waiting for. Tech says "oh yeah I see it here. Okay we'll get this ready." While I sit and wait for it to fill, I overhear atleast 3 people in the drive through with similar issues. Then another comes to the window saying they had a script sent from a certain place, they say "yeah, we don't have it...for some reason we haven't been getting script through their system for awhile." My suggestion, DO NOT EVER go to this pharmacy! The tech, however, was very apologetic but the other staff including the pharmacist just doesn't give a single care!"

"This Walgreens fills prescriptions so fast! They are very knowledgeable and patient. I appreciate the refill reminders and ability to sign up for automatic refills. I highly recommend this location. Super convenient if you live in town. The drive-thru is opened 7 days a week. I go here frequently and always have a good experience."