Popeyes Louisiana Kitchen 7980 Brewerton Road, Cicero, NY 13039

"Terrible service . They advertised a deal on their window on a HUGE poster then said I couldn’t have that because “there was no button” this is the manager who said this to me. She was flustered and annoying but she said she guesses she’ll do it. I get my food paid $2 for sauce that I never received the fried tasted old and the chicken was so rubbery and hard like it was sitting there for hours"

"Did a fast food challenge with the kids and had the staff pick our meal for us for fun. Recieved an 8 piece tender meal with fries, mashed potatoes and gravy and biscuits. They gave us a strawberry drink that had fresh strawberries on the bottom. The food wasnt quite ready right away so we had to wait a few minutes. They gave us warm chocolate chip biscuits to snack on whe we waited. Everything was great and the staff were very friendly."

"Update: 3/17/2024 Horrible customer service. They close at 10 o'clock on Sunday's but at 9:15 they gave attitude in drive-thru because they "close soon". 45 minutes is not "soon" and there was no need to make that comment as part of the transaction. I do NOT recommend this store. Past Review: Service was less than desirable in a warm, clean, and (mostly) organized setting. The manager informed us they were out of blackened chicken, Cole Slaw, and Sweet Tea at 1 o'clock on Christmas Eve. There were 3 people working and the restaurant was empty, but we had to ask for lids for our cups because there weren't any stocked. Manager kept telling cars in Drive-Thru there were only 2 people working, but by my count there were 3. They locked the doors after they turned away the gentleman behind us because they had no gift cards to sell."

"The worst place ever!! Never go to this restaurant.. go to the one on brewerton rd Syracuse. They are so much nicer and the best.. I ordered the 8pic meals and asked 3pic mild and the rest spicy with only one pic breast but they gave me so much breast in all one small bag and The bag got ripped And there was only 7pc. I was missing one pc of chicken. I went back to the restaurant and told them to give me something for breast and they were yelling at me and told me there is nothing they can do and asked me to leave the store or will call someone. This is not how you treat customers like that…the two guys were so rude. They can’t talk nicely. They were screaming all the time.I’ll never go to this store again.. there were 2 guy in the store.."