Dunkin'

"Food was burnt and dried out. I gave it back three times and still BURNT!"

"My family and I were on the way to lights on the lake and we stopped for some coffee to enjoy while we saw the lights. When we pulled up the drive thru at 7:30PM on 11/17 we were told “we close in 20 minutes what can we get you?” We started our order with a decaf coffee. She said she would have to make another pot of coffee because they close in 20 minutes. We continued with our order asking for a Boston crème donut and some munchkins. She again told us that the donuts are limited because they close in two minutes. We again continued with our order with her saying over and over they close in 20 minutes. We decided that we were just an inconvenience to this employee and we went to the Dunkin on South Bay and were treated 110% better instead. I will never be back to this Dunkin’ Donuts."

"i asked for a strawberry dragonfruit refresher with green tea. the color is supposed to be pink. why is mine 95% green tea. its not supposed to be made like this and i know its not. this is disgusting (also let me add the fact that they’re out of almost everything everyday. and only have 1-2 staff working per shift.)"

"Absolutely SLOW. Seems the drive thru has preferred treatment because people inside wait so long they end up walking out without service, seen this at least the last 3 times I've been there. Need to get better management or more competent employees."

"This location (Cicero) does their best every time! They are fast, courteous, and accommodating. The inside is clean and comfortable. Nice spot to relax and eat inside. Drive-thru can get busy, so check your order before pulling away as mistakes can happen. Sometimes inside is closed due to being short staffed."