Snap Fitness Girard,

20 Sunset Drive, Girard, PA 16417

"Tried to join this gym starting at the end of January but no one ever answered the phone and I never got a response from the voicemails I left. Tried several times to go during open hours and the door was always locked. The reason I wanted to join is because they are part of the silver sneakers program but was never able to join."

"Just needed to cancel I bought my own equipment but everyone there was great"

"Listed as a place to attend with the Silver Sneakers Program but evidently the Silver Sneakers program does not check the places out completely. No one answers the phone and no one calls you back after leaving messages. I don't like this idea of running a gym when there is no one in charge or responsible to be there. I will not chase any one down. I will report them to my Insurance company and Silver Sneakers and let them deal with it. The gym is really doing a terrible job for their clients."

"Owner never answers phone. Machines are usually broken. Multiple treadmills broken for almost 6 months. I've called daily for 4 weeks to cancel and they've returned my call once and scheduled a time to cancel. Then no one showed up at that time. Bathrooms usually dont have paper towel. And soap dispensers are typically empty."

"I was a member of the Fairview location with 24-hour access, and suddenly my key-card stopped working. I called Dan (owner) who told me he would look into it and let me know, which he never did. The next time I went, it had closed down completely, and they continued to charge my card. I was told I could go to the Girard location instead which was not an alternative for me so I requested to cancel. Dan told me I could only cancel in person, then proceeded to not show up at our scheduled time I was going to come in to cancel. I had to call him several times before he picked up. I was charged again despite the contract being crystal clear that I would not be. Classic. Of course, no answer from the owner, but my credit card is handling the dispute."