Ascension St. John Hospital at Romeo Plank

"Terrible experience. Lead phlebotomist was incredibly rude, unprofessional, and disrespectful. I am pregnant and waited 45 minutes just to drop off a urine analysis. I was reprimanded for not bringing my order from my doctor even though there was a copy made when I came in the day prior. She threw my paperwork in the trash in front of me and walked away from me. Would not recommend at all."

"The nurse doing the blood work is brilliant, 3 visits, no discomfort."

"The staff at the front desk are always with attitude and never Friendly .I wish u can substitute them with better ones ."

"Worst experience I've ever had at a medical facility. I took my 2 year old son to see if needed stitches. We waited out in the lobby for 30 minutes while they took adults in, that checked in after us. Once they admitted us they spent 5 minutes looking at my son and told us we are all set to go home he didn't need any stitches. A month later I received two separate bills. One from the hospital for $939 and a physician bill for $600. Over $1,500 in bills with zero services done besides an examination."

"Rude, unefficiant staff. Totally talking about patients after they left, in front of waiting patients. Pretty bad when another patient states "they are not very helpful here are they". Says it all. Unprofessional as it gets. Making comments like " everyone shows up at lunch time" out loud for everyone there waiting to hear."