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Lakeshore Ear, Nose & Throat Center
17900 23 Mile Road, Macomb, Michigan, United States
About the Lakeshore Ear, Nose & Throat Center
Lakeshore Ear, Nose & Throat Center is a leading medical institution located in Macomb, Michigan, United States. Our team of highly skilled doctors specializes in the treatment of ear, nose, and throat conditions, providing top-notch care and personalized treatment plans to each and every patient. With a commitment to excellence and a focus on patient satisfaction, Lakeshore Ear, Nose & Throat Center is dedicated to helping individuals achieve optimal health and wellness. Visit us at 17900 23 Mile Road for expert care and compassionate service.
Photos of Lakeshore Ear, Nose & Throat Center
17900 23 Mile Rd #203, Macomb, MI 48044, United States
Opening hours of Lakeshore Ear, Nose & Throat Center
Monday:
08:30 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Lakeshore Ear, Nose & Throat Center
"Never contacted me after requesting an appointment online and following up after not hearing from them with two calls. No one answers the phone. No return calls after I left detailed messages asking for an appointment. No thanks."
"Beware the doctors here are doing the bare minimum to make a paycheck here and sadly the law is on there side. They will not go out of there way for anything even if there is a posibility the diagnosis could be wrong. I saw Dr. Sargent and when it came time to see him he was dismissive of everything I was trying to say and kept trying to stop me from asking questions. I even brought proof of other people with my condition and I was still dismissed as its impossible. I feel mentally abused."
"I came here to have ear cleaning but I’m not aware that only the nurse check on my ears . I didn’t even see a doctor which I’m expecting when you go to a clinic or specialist. I will never come here again or recommend this place. This is terrible. They charge a service for your insurance but you never see a doctor ."
"Let me start with the positive: my daughter needed tubes after repeated ear infections and it was impacting her speech. Dr Martin did the surgery when she was 18 months and all went well. Her speech has improved dramatically, so I am thankful for that. That’s where the positive stops. The office staff is consistently rude; it took 3 weeks of back and forth to even get the surgery scheduled; Dr Martin didn’t give us enough antibiotic ear drops after the surgery (per his instructions, she needed double the days because of the excessive fluid and he only gave enough for half) and when we ran out over the weekend, we called their on call but prescription refills didn’t qualify to speak with the doctor and had to leave a VM that was NEVER returned - I ended up using a telehealth clinic who gave me a bridge prescription; when we told Dr Martin about this at the follow up appointment, he gave my husband a blank stare. Most recently I called the office and asked them to clarify the timeline regarding a hearing test with the Dr (there is no portal to send messages and I was given two different timelines) and the office staff went back and forth with me. After telling her that I needed feedback from MY Dr, she said she would send a note. We will see, I guess. Totally not recommend this practice."
"Today was my 1st time at this office and I saw Dr Derek Handzo, I would not go back again. He was very rude, condescending and did not listen to anything I said to him. My family Dr. recommended going to this office because while they were flushing my ear they ruptured my eardrum and I’ve had fluid stuck in my ear since. This Dr kept trying to tell me that I probably had fluid in my ear before the flushing of my ear. WRONG! I know what it feels like to have water in my ear and it was not there before my Dr.’s office tried to flush my ear to get wax out. He had the nerve to say it not once but 3 times, I finally said look I did not have fluid in my ear, you have no clue why I was even at my family Dr. and she would even tell you I was not there for fluid in my ear. His reply…well either way there’s fluid in your ear, I can give you some medication if you want to try to resolve this quick or you can wait and see what happens. ARE YOU KIDDING ME, OF COURSE I WANT SOMETHING TO TRY TO CLEAR THIS UP. If I had planned on just living with this I wouldn’t have made an appointment. Then he just casually said that I should see another Dr in the same practice (a surgeon) and I sincerely hope he’s better than this guy was, I would NOT recommend Derek Handzo."
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