Oral & Maxillofacial Surgery at Boston Medical Center

"Should be O stars. This office and medical dept is incompetent. Misplaced my personal medical records information that was sent there for initial appointment also MRI tests. Let them know but they have no clue what happened to them. You don't even see the doctor that you made the appointment with. Always someone else or an intern. Billing dept is no better after confirming this injury was being billed thru medical insurance not dental insurance no dental info was giving don't know how they get that. They still billed my dental insurance anyway causing me to receive bills from the hospital. They wasted my time and kept me going there for over 6 months for an injury and never did give me a correct diagnosis. Don't waste your time and aggravation going there."

"Don't waste your time going here if you don't want to see your time wasted. They will rush you out of that office and not listen to you at all. I told them that I wanted all four of my wisdom teeth removed, but they told me they could only do one, even though my other wisdom teeth were also in pain. Then, I was quickly rushed out of the office. Not to mention, people kept walking into the room during the consultation, which was rude. Also, the so-called dentist didn't even close the door, so people could enter and leave as they pleased. Thank you to the two nurses who wasted my time while talking about your personal lives and some malpractice that happened from another doctor , Also, they mention something in the lines of "pretending to look like we're working" - which gave me an anxiety attack. zero star if it's allow me to"

"Called exactly at 7, got an appointment for 1, had my tooth extracted and was on my way home by 2:30. Fantastic and very understanding staff, they make you feel heard. All in all a wonderful experience and again thank you guys!"

"I certainly won’t be going back there. I broke a crown down in my gum and was told by my dentist that I need to have it extracted. Due to my phobia of needles and dental procedures I ask for a referral so that I can go there to get it done sedated. The staff was very polite and helpful, however it was the surgeon, he wanted to do the procedure in the office under local I refused because I knew that I was afraid and I wouldn’t sit for the procedure . I explain to the reasons for not wanting it done that way and he refused to help me. So now I have to wait for the next two months to see someone at Mass General. Plz avoid that place if you can."