South Hills Eye Associates Ltd:

"I really liked rhe doctors at South Hills Eye Associates. Unfortunately, I had a very unpleasant experience with Casey in billing. I hope she doesn’t treat all patients the way I was treated. I’ll be looking for a new doctor’s office."

"The front desk staff are always clearly working hard, but remain friendly and efficient. I have been cared for by a few different doctors there, and each experience has been great! Dr. Bowers gave me a spot-on eye glass prescription as well. The staff and physicians are all very knowledgeable and always willing to help."

"Completely dissatisfied and have lost my business. I called to get a new set of contacts and was told by an extremely rude receptionist that I would need ANOTHER EXAM- (it’s been almost a year) she said that it is a “state law” before they would be able to fill my order. I told them that I never received any calls, emails, or mailers reminding me of this- and then proceeded to get called a lair and that I had received something. Never once an apology!! I DO NOT appreciate being 1) SWINDLED into an exam when it hasn’t even been a year and then having to pay for contacts on top of it. 2) basically being called a liar because THEY dropped the ball on PROPER notifications. PLEASE INFORM ME HOW I AM ABLE TO ORDER MY EXACT SAME BRAND AND SCRIPT FOR CONTACTS ONLINE??? NO EXAM NEEDED. You people overcharge and rather upset your customers than fulfill their needs. The office staff was actually never pleasant on any of my visits- the only thing they have going for them are the doctors. The Mt Lebanon office should be completely ashamed and should reconsider how they speak to their customers. Stop trying to take peoples money and focus on better customer service."

"My daughter had an eye emergency recently (partially blocked vision), and when I called South Hills Eye Associates asking for one of their doctors to see her as soon as possible, they gave us an appointment for early afternoon (I called them mid-morning). I was SO relieved! She was seen by Dr. Morris. He was very thorough with the examination; certainly took his time to examine her and answer our questions. We were very pleased with the way the appointment went. Thank you Dr. Morris and Staff!"

"I had an emergency situation and the staff at South Hills Eye Associates told me to come in right away. They made room in their busy schedule and I was handled promptly and professionally. Impressive service. Generally Dr. Morris is my treating ophthalmologist, he is terrific! An excellent clinician, always runs on time, and a genuinely wonderful human being. Thank you for your superb care."