Safelite AutoGlass

"If I could give this place a zero star review I would. At 9:40am on August 15th 2024. In McKeesport/ white oak. There was a safelite repair truck, had abruptly slammed on his breaks and turned without a turn signal. Leaving my husband and I almost getting into a car crash. Being that I am pregnant this worried me. My husband beeped at him. Then the driver who had pulled into two guys dealing company, turned around to follow my husband and I in opposing traffic line to scream at my husband and I. I tried to call safelite hotline number but for no one to answer. So this is my last option. Nor did I have an opportunity to get a “how’s my driving” sticker. This is so unprofessional and such a scary situation. I will NEVER go this company."

"I have had to deal with them on three separate occasions, and their customer service and employee response time is incredibly rude and disrespectful. Almost every time I have called, they have either not picked up the phone or, when they did, they have not responded and have kept me on hold for more than 10 minutes before hanging up. I would never do business with them again and would advise others to avoid this company at all costs."

"Everyone was great from start to finish. I had to get the windshield replaced, and my auto insurance recommended Safelight Auto Glass. The price was $400 less than I expected. I was informed of everything that was going on, and the wait time wasn't long."

"Very good customer service The time they worked on, it was very fast nice and clean very consistent. I really appreciate them."

"Amazing service! I scheduled through my insurance for a large crack in my windshield requiring replacement. Bob and Bill in the office reached out to me because it was calling for rain the day of my appointment - thanks guys, and on top of that they got me rescheduled after I missed my original appointment (same day) But humongous shoutout to Cody!! He was my technician in the shop, I bought my 2017 Altima used and it was in an accident before causing the windshield to need replacing. The last guy did a piss poor job and you could tell. Cody (at Safelite) in his replacement went above and beyond to rectify the issues from the last replacement. My vin # was blacked out with urethane. And on the inside there was a large piece of padding sticking out on the dash. I came here fully expecting another average replacement, nothing average about these guys. Thanks Cody, I will definitely be back."