Broke Ass Phone 7510 Market Street, Boardman, OH 44512

"The quality of the work was exceptional, and the prices were very reasonable. The owner demonstrated great honesty and was extremely helpful throughout the process. Highly recommend for anyone needing reliable and affordable phone repairs!"

"I have tried calling multiple times and also sent an email asking for a price quote. I don't live that way to just stop in. Unfortunately, the lack of response is making it very difficult for me to give my business. I hope that you get some sort of system in place to better assist new customers. Edit: I don't feel I was being rude with my comment and i would have been happy to change this 1 star review but the response I received to it was not what I expected for good customer service. As I have worked in customer service for many years I know this Is not the way to treat a potential customer."

"Took my phone in to Randy this morning and i thought oh no, got To buy a new one but Randy said give me a hour. After a Hour he said all done, those lines on my phone were gone phone is good looking. Thank you Randy for A Job Well Done!!"

"My wireless carrier said my phone had hardware problems they couldn't fix. They offered to sell me a new phone or try a mobile repair place. Went to BAP to see if it could be fixed. They ordered the part and I returned the following day, once the part was delivered. After an hour wait, the phone was repaired and ready to go. No games or problems. Very satisfied with the work and service."

"Saying my time is valuable and I have other things to do besides help you tells me that you don't want my money even though I was willing to pay extra for your time. And I was willing to leave my device for when you had free time to work on it. If you're overbooked and have no actual time to work on my device then you could said so. But you didn't and lost my money along with any future business with me. Edit: The owner's response is a lie since they told me to go drive to the AT&T store then come back, never told me to go call anyone since my phone was busted. Hard to call anyone when your phone screen was smashed up at the time. You never bothered to allow me to leave my phone because you're so busy which you told me repeatedly in a long lecture about how much your time was worth. Didn't snatch my phone off the counter as much as this owner exaggerates about my attitude. Complaining about one star reviews when you're busy is the height of irony. Also, stating that a quick one star review means that you dodged a bullet isn't a great look nor attitude for any business owner. If you have issues with customers' complaints then you need to either chill, shut up, or think about before responding to them then sleep on it then edit out the snarky attitude and the lies."