Shady Grove Fertility Center in Washington, D.C.

"Everyone here is SO warm and lovely, from the front desk to the phlebotomists to the ultrasound techs (especially Theresa!). Everytime I come into the office, I feel good knowing it is going to be an efficient experience with friendly faces. Communication has been top notch and I always feel like I have my questions answered completely and quickly. I was previously a patient at another clinic where communication was non-existent. It has been night and day since coming to SGF. I highly recommend this office!"

"Dr Csokmay is by far the best doctor I have ever been to. His love for his profession and care for his patients is palpable in the amount of time he spends with us making sure that we understand each step of the process. He is supported by an amazing team, who is very communicative and easy to reach. Everyone I have encountered is cheerful, knowledgeable, and kind. We couldn’t have asked for a better team."

"***ATTENTION LADIES*** Shady Grove is not only for IVF patients. If you've had multiple miscarriages like me, you might want to consider choosing Shady Grove (DC/K Street) to see their highly specialized reproductive endocrinologists. Let me start by saying KUDOS to my patient care coordinator "Jo-jo" (Jolissa) Vialva. I cannot praise her enough. She has been my champion and advocate throughout my maternal health journey. (More so than my OBs at Capital Women's Care who don't really seem to care half as much as Jo-jo.) Over the course of 5 months since I first made the appointment to see Dr Kimberly Moon (who was referred by three people I trust, including my gynecologist) Jo-jo has diligently and persistently followed up with me and even just messaged me from time to time to check up on me. I'm blown away because NONE of my doctors ever do that. She truly makes you feel like she cares! I especially appreciate her effort to fit a virtual appointment with Dr. Moon to accommodate my husband and my busy schedules. Initially there was a lot of confusion and miscommunication with my insurance during my transfer from the Shady Grove Fairfax location (which is HORRIBLE). I was very upset, but everything got resolved thanks to Lauren the Director of the Shady Grove DC location who personally called me to rectify the situation. I was extremely impressed by her leadership and the patient-centered resolution. She even gave me her direct phone line to call her if I needed her assistance (though thanks to Kayla the finance coordinator, everything was taken care of as promised.) Her gesture definitely helped build my trust and confidence in the care I would receive at Shady Grove. In terms of actual care/procedure, Dr. Kimberly Moon was very generous with her time -- she was clearly knowledgeable and thorough in reviewing my previous records, and patiently answered my husband and my questions without making us feel rushed. Getting a saline sonogram at the location was seamless: from the check-in process (no wait time) to the friendly front desk staff and the sonographer, everything was efficient and easy. The facility was immaculate. While I can't comment on their IVF treatments, I HIGHLY RECOMMEND going to SHADY GROVE DC location to receive quality care and follow up!"

"We have been working with SGF for quite a while and I would recommend them to a friend. Our doctor, Kate Devine, has been wonderful. She is knowledgeable and attentive and I trust that she’ll get us where we need to be. I am very grateful to the K Street staff for their tireless assistance. I have finicky veins but Rosalee knows how to work them, which is no small feat when you have a blood test every day. Latrice has a gentle touch and a welcoming smile. Talking to both Rosalee and Latrice in the morning often makes my day!"

"I’ve only had great interactions with the team at this location. Not only are they nice and professional, but they’ve incredibly considerate of your time and process. The front desk (Clarissa & C.B) always makes me feel like a million bucks with their sweet smile when I come in, and the nurses are incredible. I really love this team. And yea, wait times can be crazy, so just be prepared. They always try to help moving things quickly but there’s so much we can do."