Granite City Alaska 12243 Spring Brook Drive, Anchorage, AK 99577
About the Business
Granite City Alaska is a premier home goods store located at 12243 Spring Brook Drive in Anchorage, Alaska. Offering a wide selection of high-quality granite countertops, kitchen cabinets, bathroom vanities, and other home improvement products, Granite City Alaska is the go-to destination for homeowners looking to upgrade their living spaces. With a team of experienced professionals ready to assist customers with their design and remodeling needs, Granite City Alaska is committed to providing top-notch service and products to create the perfect home environment. Visit us today and let us help you transform your house into the home of your dreams.
Photos
Location & Phone number
12243 Spring Brook Dr, Eagle River, AK 99577, United States
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Have worked with Granite City for years - they are a wonderful local company that does great work and these days that is not easy."
"A young woman in the front office helped us find the perfect piece for a master bath countertop renovation. Justin fabricated it perfectly; John and Luke installed it on time and with real care and concern, they spent considerable time informing us on its care for longevity etc. Additionally, John is an absolute master repairing and coloring a chip repair to a chip on our kitchen counter (caused by me, Doh!). Wife and I are extremely happy with the whole project."
"Materials and workman were great. Owner Barry not at all. Mr. Know it all.We spent over $20000. on our counters. Half up front. Remainder when done.Expected. Called for balance. We expressed concerns. Was told would get to it in the future. Really busy. Moved on to new remodel. As soon as I told finish job or no check amazingly found the time to finish the project."
"I want to say thank you to Nick, Steve, John, and Luke! These professionals gave my kitchen the most anticipated face-lift with absolute successes! They couldn't have done a better job! We can start out with bringing the 700lb slab up to the 2 floor without damage. The workmanship you guys have amongst yourselves, you should be proud of. I highly recommend Granite City! Thank you so much!"
"NOT Impressed!!! I was referred to Granite City by every tradesman and co-worker I inquired with for recommendations during my remodel. Upon arrival, Natasha Johnson kept discouraging me from remnant pieces I was interested in for the shower (shelves) portion of my remodel. She kept stating, "Oh, that's too expensive," to every piece I picked. It was so annoying I finally stopped and stated to her, "Do I look poor to you?!?!!" Needless to say, I did not find this type of treatment appropriate, and due to this, will be choosing NOT to utilize their business, now, or in the future. Very disappointed in such a highly recommended company!!!! *Update* In Response to the Owner It is in very poor taste and unprofessional to tell a person, as they are selecting product, "That is too Expensive." That is not transparency in pricing, that is a lack of Professionalism. Your attempt at explaining it away as a Customer Courtesy is equally deplorable!! I would recommend your sales staff keep their opinions of the cost of an item to themselves and simply provide the customer their quote, to which there can then be a further/continued discussion regarding reselection, if need be, due to pricing/budgeting concerns. Another option you may wish to explore is to discuss, from initial point of contact, what price point the customer may be looking to stay within, and direct them accordingly. The path that you are choosing to take/allow/foster within your sales team is extremely unprofessional/rude/tacky. Unfortunately, you have indeed demonstrated through both the interactions with your sales team and your response here, why you have a meager 3.3 rating on Google Reviews. Very Unfortunate."
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