The Perfect Touch Cleaning Co

"I wish I had gotten in touch with Grace at the Perfect Touch sooner. She’s reliable and consistent in cleaning our home! She does more in one cleaning than I can ever wish to do over a course of several days. I’m so grateful every time I come home to a clean house!!"

"TLDR: Not reliable. Canceled on me three times day of. Posting in hopes others can avoid the massive letdown we have experienced. I contacted Grace about cleaning our home and scheduled with her to do a walk through. She texted less than an hour before to reschedule for the next day (3/16/22). We did meet for the walkthrough the next day. We agreed upon a price, and Grace informed me that her next available deep clean appointment was 3/31/22. We scheduled for that date. On 3/31/22, she contacted me again less than an hour before to inform me she couldn’t make it. She offered to come 4/2/22 and give us a 10% discount. I felt this was reasonable, so we accepted. Today (4/2/22) she contacted me just over an hour before to let me know she wasn’t coming. Given that we’ve been scheduled with her for over two weeks and already agreed to reschedule once, I am extremely upset with her lack of professionalism. We were depending on her coming today, and we have now had to cancel our plans with our son so that my husband and I can clean the house. Screenshots attached. Grace could be a great cleaner - I didn’t get the chance to find out. Unfortunately, she’s incredibly unprofessional and unreliable. She’s currently advertising for new business on Facebook and Craigslist, but it appears she does not have availability to take new clients."

"I am extremely happy with Perfect Touch Cleaning services. They have gone above and beyond my expectations. They do quality work with a fair price!"

"The service was fantastic. They did an amazing job getting my place clean. I’ve never felt so relieved and relaxed it was such a good feeling to come home to a clean place. Pricing is affordable and Grace is just the best, super thorough and quotes are fair. Would highly recommend!!"

"Had such a great experience with Perfect Touch Cleaning Co that I signed up for bi-weekly visits immediately after our first (deep clean) service. Grace is friendly, responsive, and thorough. She left our house smelling fresh and sparkling clean.✨ My only regret is not scheduling our first visit sooner!"