Four Points by Sheraton Juneau 51 Egan Drive, Juneau, AK 99801

"Take your money and go buy an AirBnb instead. The price here is terrible for rooms. They are old and the staff is extremely rude. The place has a nasty smell. Marriott is not paying attention to this hotel as it’s well outside the bounds of its operating agreement as a Marriott-affiliated property."

"Exceptionally well located, literally central to most things most folks go there for. OUTSTANDING view. Nice bar and restaurant. And the staff is tops! Shout out to Sydney and Jilliann at the desk."

"Room was updated and clean and housekeeping was always around to check in on us! No microwave was the only downside. Tv has good channels too. Lots of available parking. Staff was friendly and helpful!"

"The location is amazing for this hotel! Rooms definitely need updating. We had a musky smell, and those of us with allergies were suffering most of the stay due to musky smell. We called the front desk and they said they would send someone up, but never did. We did not request housekeeping since our stay was short, but the housekeeping staff were friendly. I don’t feel the customer service at the front desk for a Marriott hotel was great based on my encounters on this trip and think this could be improved. I would probably stay again because of the location, but would look closer at the other options in the area first."

"Had 2 rooms here and had a very pleasant stay. We arrived earlier than check-in time but the Manager and front desk individual were accommodating to get us 1 room to at least drop our bags off and get showered up while our other room was getting cleaned. Had an issue with the room a few hours later as water was leaking from the room above and they promptly changed us to another room. But staff was very accommodating and friendly. Yes, there is not shuttle to the airport. But we arranged ahead of time a taxi. I would recommend reserving ahead of time. And one last note, the restaurant is in the Marriott, but not part of Marriott. We sat down and were ignored for over 15 minutes without anyone saying hello or be with you in a few minutes. So we bolted and went to 'The Hanger'. And we are glad we did. But a perfect stay."