The Loft Hair & Nail Studio

"Nail stylist Elizabeth Ortiz did not show up for the appointment, no notice. Very disappointing."

"I have been to The Loft for a couple of cuts and colors with Katie and absolutely loved being there! All of the ladies there are super friendly and create a super welcoming environment. This is the perfect place to get quality treatments at an affordable price!"

"April at the Loft was one of the nicest people I've worked with. As a guy, it can be a bit awkward booking a manicure and pedicure, but April made me feel at ease. No one answered the phone when I called; I assume they were busy, but she promptly called me back the same day and we set an appointment. I highly recommend her and the Loft to anyone. Solid team and great business."

"The ladies at The Loft are incredible! They are professional, courteous, accommodating, and affordable. The customer service is second to none. I have no hesitation recommending The Loft for any of their services!"

"If you are looking for a salon that has 5 star ratings and calls you back promptly!!!! This is NOT the one. My family and I visit Jackson each year. I have a great friend that lives near the salon and highly recommend it. I call to schedule a haircut with a specific stylist in mind. I reach there voicemail and it specifically ask you to leave a message or text, I text and 24 hours passes by and NOTHING! So then, I call back to try to schedule ( giving them the benefit of doubt) I then have to leave a another voicemail. It now has been 3 days and NOTHING!!! Not only do they not answer but, they don’t return clients/future clients calls! If this is the norm, I can’t imagine them having much, if any, business!! I HOPE THEY CUT HAIR BETTER THAN THEY RETURN CALLS!!!!"