O'Reilly Auto Parts 1740 Ralphs Way, Juneau, AK 99801

"The staff was great and even helped me install my wiper."

"My car has had random but reoccurring battery issues since I bought it new a few years back. I've had it on roadtrips and have it malfunction. It's been a pain and I've never known when it'll crop up. I've replaced the battery a few times. Taken it to dealership shops and non-dealership shops. It mysteriously happens and for some reason no one could figure out why and it would go away as mysteriously as it came. Tonight it happened again and I was stranded with my kiddo in the car. I tried all the things. I even tried my spare key to make sure it wasn't a programming thing. THANKFULLY I was few blocks away from the O'Reilly shop. Their staff was thoughtful and considerate of my problem. Their staff member, Fritz, helped me and discovered that the battery brand I was using needed a shim in order for it to make a proper connection and tighten down as it should. He was right. The shim was installed, everything tightened, and my car fired right up! Boom! A beautiful, simple, thoughtful fix. If someone had discovered it earlier it would have saved me hundreds if not thousands on shop visits and batteries. I'm thankful for O'Reilly's in Juneau today. Everyone I spoke to was kind and helpful. They got me all fixed up. My first stop for car stuff forever."

"Friendly and professional place, little too busy, though"

"Helpful and quick service from these guys!!! Changed the rear lights on my car and all my wiper blades. It’s always been a positive experience coming here."

"Horrible manager. After getting the wrong parts I went into the store, gave them my vin number and vehicle details to verify the parts I bought would fit my car. After recieving the wrong parts a second time, I returned to the store and was denied service, called names by the manager (fritz), and kicked out. The other staff were helpful and pleasant, and did not understand why Fritz wouldn't let them sell me parts they had in stock. Extremely disappointed with Juneau's O'Reilly! The store is also very hard to shop due to the understocked shelves and walkways overflowing with unorganized pallets of merchandise that won't ever make it out of the boxes. Maybe time for a new manager?"