Alaska Auto Repair & Sales

"Frank is not only a great honest guys but also does a great job, I never had issues after her worked on all my vehicles. All his employees are amazing too."

"Made an appointment the week before to have my brakes looked at. Took the day off work and dropped my vehicle off at 8:00 in the morning like I was asked to. Hadn't heard anything by 3:00 p.m. so I gave them a call. No answer. Had to get a ride down there to find out that they hadn't done any work at all! Said he got too busy. No call to let me know that he wasn't going to get to my vehicle that day and I lost the whole day's pay because of it. Absolutely inconsiderate and offered nothing to make up for it. Just a shoulder shrug. Do yourself a favor and find another mechanic."

"TLDR: call these folks first I needed service done quickly and called just about every shop in town. Alaska Auto asked me about the issues I was having and told me straight up that they were not comfortable doing the work because it would require equipment that was likely only available at a dealership. Reflect on that for like five seconds… that is so incredibly honest and professional of these folks. Without that advice I likely would’ve gone to someone who might have made the problem worse and / or created new, more severe problems. On top of that, he gave me an estimate of how much the repair should cost in case I did decide to go to a non dealer shop. Call these folks first. They’ll go above and beyond AND be completely transparent and honest. Best auto shop in Juneau"

"Frank is honest, straight forward and affordable. He's also the best mechanic I've ever used and has kept my beaters working for years. You need an appointment and even then it might be a few days before you can get in. Frank's weakness is his optimism, he'll say he'll get to the car on Tuesday or the car will be done tomorrow, but there's about a 50% chance he won't be able to keep to his schedule. Being patient and flexible is worth the sacrifice, you'll be rewarded with service, quality of work and a great price."

"Frank at Alaska Auto Repair is the most trustworthy mechanic I have ever met. While other shops in town have taken advantage of my lack of knowledge regarding car mechanics, Frank was sincere and honest in telling me my car wasn't worth all the repairs it needed. A true gentleman and very much appreciated. Highly recommended!"