Custom Shop Inc.

"Saw the work done to a gun of someone else's. The work does not look like it's worth the amount of money paid for the services. The finish didn't look at all like the original finish should have and I would never spend my money on this work."

"Louie I’ve seen all of the Gunfather shows and I was hoping that you could correct what was done to my Python. About 5 years ago I obtained a 1962 Python. The right side above the grip and inside the trigger guard had what looked like chemical damage. To repair the damage, it would require some welding so I put the gun in the safe for maybe repair at some future time. Last year I took it to a large Sporting goods store and they sent the gun to their Gunsmith. After welding and filling the damage, they told me that in order to cover the weld they needed to Black Nitride the gun. After 11 months, I received the gun back, in my opinion, it looked like a piece of junk. What you and your team did in just 4 weeks was miraculous. I really can’t say enough about the craftmanship you and all of the people on your team have. Each and every one are true artisans of the Gunsmith trade. Louie, Devin and everyone in the shop Thank you Thank you Thank you. Devin thank you for keeping me well informed throughout the restoration. Ray"

"I do not know what Rinks was looking at but they are way off of the mark. The restoration was superbly done. The firearm looks as if it just came from the Colt factory. Louis, Devin and the whole team should take pride in the work that was done. I would gladly recommend them to anyone that needs a firearm restoration. Great work everyone!!!!!!!"

"It is rare for me to write a negative review but I must confess it is warranted in this case. I sent in my Colt Python for cosmetic repair and nickel refinish and I feel I was subject to a bait-and-switch tactic of their establishment advertising a fee of $X but then asking for more than 5x that amount to actually repair the firearm. My de-nickeled and dis-assembled firearm would not be returned to me until I had paid for its re-assembly and shipment back to my local FFL, with a take-it-or-leave-it price to do so. I reluctantly agreed and am now having the work done by another provider at less than half the cost they offered. The local manager I corresponded with, Devin, made often reference to "going back to the owner" to see if they could work on the price estimate, in an almost comic replay of the "I have to ask the manager" ploy at a car dealership. I found the entire interaction with this business as uncommonly frustrating, unethical, and I would recommend anyone considering doing business with them to review all of the information about this company and save yourself some trouble and conduct your business with another establishment. It was one of the most unpleasant and costly interactions I have had with a business in some time."

"I love this guy! Jersey shore is the main man. Devin is wonderful and so pleasant to talk to. Great thorough work couldn’t imagine doing business anywhere else"