Marsh McLennan Agency 2925 Palmer Street, Missoula, MT 59808

"After having insurance from Payne West for several years, I have found that their customer service is poor. I thought I had an agent who we were to work with. After several attempts to communicate with him with very little response, I called the office to find that they now don't have individual agents assigned,it is a free for all when you call. Each person asks who you are, there is no personal attention given to the customer and no follow through. I do not recommend this place to anyone looking for personalized service."

"I have never purchased a home and had no idea what I was doing. Jesse took time to explain and carefully communicate information that is important to me. I have no doubt that he obtained the best possible rate for me without compromising on coverage. Will recommend to anyone! (already have to family)"

"PayneWest has been my personal and business insurance company for over 20 years, and during our relationship I have enjoyed knowledgeable, professional customer service. Honest prompt communication is the gold star service you will receive when working with PayneWest."

"Leah has been incredibly responsive and provided knowledgeable and personable customer service. After working through a recent renewal with PayneWest, we're confident that we're well-covered while not overpaying."

"This brokerage firm is incredible. They are the only 3rd-party vendor I have worked with that cares as much about my employees as I do. They are an invaluable resource that do their best to earn back your business every year. Keep up the amazing work!"