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Allegiance Benefit Plan Management
2806 South Garfield Street, Missoula, Montana, United States
About the Allegiance Benefit Plan Management
Allegiance Benefit Plan Management is an insurance agency located at 2806 South Garfield Street in Missoula, Montana, United States. They specialize in providing comprehensive benefit plan management services to individuals and businesses. With a focus on customer loyalty and satisfaction, Allegiance Benefit Plan Management offers a wide range of insurance products tailored to meet the unique needs of their clients. Their experienced team of professionals is dedicated to helping clients navigate the complex world of insurance and find the best coverage options available. Whether you are looking for health, life, or disability insurance, Allegiance Benefit Plan Management is committed to providing top-notch service and support.
Photos of Allegiance Benefit Plan Management
2806 S Garfield St, Missoula, MT 59801, United States
Opening hours of Allegiance Benefit Plan Management
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Allegiance Benefit Plan Management
"They have a great team to work with. And a lot of career options too."
"The worst company who does not pay doctor, My doctor treated me several time, an dI called that I have 30 times of Acupucture treatments in my plan, and I have to call, and the phone takes me more 20 different location and keep forwarding me to different department and after I got connect, no one talk, and the phone get cutt off, what is the point I have this insurance, o one is really working, only the answer machine, press 2, and than transfer press 0, and then transfer, press 1, and keep looping until someone cut me off....1 What a lossy company, Why John Hopkins use this insurance to make sure no payment"
"0 stars! UPDATE: This company violated my HIPAA rights. They called the company I work for and spoke to someone in my HR department to complain about me. They gave them all of my private and protected health information. Original Review: The call center is an absolute joke. After being put on hold for over 30 minutes, I get disconnected. They didn't call back like they said they would. Another on hold for 25 minutes to be disconnected AGAIN! A 3rd call and I ask for a manager. Of course, one isn't available. Their website says they're open until 7:30pm mountain time. It's 7:30 pm eastern time where I'm at. Now their recording says they're closed! They just kept me on hold until they closed early! There is NO detailed documents outlining the cost breakdown of the coverage of my plan online. There is only a summary that says, "covered expenses" which is untrue. Looks like I'm going to have to book a flight to Montana to get a straight answer out of these yahoo's. I so can't wait to fire these people December 31 at 11:59 pm and 59 seconds. Steer clear of this company. If your employer offers it, DECLINE and buy your own insurance no matter the cost. It will save you an extraordinary amount of time, frustration, and money. ***Update*** The original call started at 5:30pm, not 7:30pm! You still refused to give me the information I requested. You still REFUSED to call me back at the times I messaged that I was available. You have been paid for your services. Now you OWE ME a refund!!!!!!"
"I have had nothing but good experiences with Allegiance. I have had them twice through two different employers. Yes, I echo other reviewers that their customer service wait times can be frustrating. But once speaking to a representative, I have only ever received the best help. If you’re able to use a computer, there’s a lot of helpful resources in the patient portal. Recently I had an issue with a hospital billing my insurance incorrectly. I called the hospital multiple times and even went into their office to speak to them with my paperwork. Still they were billing wrong. I called Allegiance for help and they let me know how to submit the claim myself. Within a month their insurance adjusters had looked at the claim and sorted everything out perfectly! They canceled the hospitals previous (incorrect) claim and honestly it saved me a lot of money! The rep who helped me even followed up via email to make sure I got it all submitted as there was a problem using their online PDF tool. Overall I would definitely use this healthcare company again."
"Calling from a providers office is an absolute nightmare. Their automated system is horrendous and they clearly don't take their reviews seriously since there are multiple bad reviews regarding this. Extremely frustrating. I can't imagine older people or anyone for that matter feeling nothing but frustration when they call this company and have to maneuver through this system. I also just spent 43 minutes on hold for someone to help me with a prior authorization which is completely ridiculous. I understand that businesses are short handed but waiting on hold for 43 minutes is beyond unacceptable!"
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