Karl Tyler Autobody 3757 North Reserve Street, Missoula, MT 59808

"I took my 15 Chevy Traverse to have a power steering pump replaced as the original one had failed. $2300 later the first pump they had installed was making a horrible whining/humming sound especially when idling and turning sharp corners. We called them right away and they said to give it a couple weeks as there might be air in the system. It only got worse. They replaced it again and the 2nd replacement pump had the same noise. I went back to have them check it again and they advised me that all new pumps are manufactured that way and all will make noise, no way around it. They then claimed to replace it once again. Long story short, I am still dealing with a whining noise when idling and turning corners. My next step is a second opinion as I don't believe that all replaced pumps make this much noise. Anyone that even thinks about buying my car will think the pump is on the way out as it makes the sound of a failing pump. They tried to be nice but I feel like I'm getting the run around. They've lost my business and I definitely plan to spread the word. ****Update**** After posting my review, they requested to make it right and took my car back to try again. After 3 more pumps and having my car for 2 more weeks, we got tired of it all and picked up my car. The noise from the 6th (or 7th? I honestly can't keep track) pump is now louder and more annoying than before they asked me to try again."

"Car lockout services from Josh was prompt and extremely welcomed; the cost was exactly what it should’ve been as opposed to other options herein Missoula. Thanks again for being an outstanding service provider to the travelers who would sooner sleep on the grass than pay too much to get back into their vehicles."

"Missoula Motor Company came to my aid much quicker than Triple A could this last weekend. Josh was very personable and professional. Thank you for helping me quickly solve my towing issue!"

"We got flat tires on I-90. After I called Missoula Motor, Carol as dispatcher called out Josh. He showed up on time, providing advices on tire and wheels, and bring us back to Costco tire center safely. Really appreciate it!!!"

"I used the Karl Tyler Body Shop for my GMC Terrain after it met a confrontational deer. They were quick, friendly and professional. My car is back to perfect, and they even detailed it inside and out! if I could give them 10 stars, I would! Thank you guys!"