Morgan Jewelers - South Town 10450 State Street, Sandy, UT 84070

"Hands down the best customer service and experience. Simonie is the sweetest manager you’ll ever meet! She was an angel! Simonie helped when the main center diamond on my wedding ring came loose, a pure lifesaver! If you’re buying or repairing any jewelry, I can’t recommend Morgan jewelers enough!"

"Jeremy was so knowledgeable and kind. He educated us on what type of ring would be best for my hubby. He’s also super friendly! I would definitely go back and purchase from Morgan jewelers and him again!"

"I can't say enough about how amazing Lauren Stewart was. I was so stressed out about getting the ring my girlfriend wanted in time for the proposal and had already been through a lot to get it. Lauren helped me find it right away and with their in house jeweler, they were able to assure me it would be done on time and exactly what I wanted. Additionally, I was able to get it at a much lower price than I had been quoted at another store. Lauren was so sweet and excited to help. She was very knowledgeable and I appreciate her working with me. This was some of the best customer service I've ever had. I'd give more than 5 stars if I could."

"Really nice people Bought a Bulova watch about a week ago csme back christmas eve to get a different watch resized and Jordan helped me out make sure to ask for her when going there really exquisite jewerly collection to choose from. THANKS !!!!"

"First off, I’ll start by saying I absolutely LOVE my ring. Simonie helped us back in November 2021 when we originally bought it and her customer service and knowledge all around was outstanding (which is the only reason I’m not giving less stars). Fast forward to now almost two years later, I had a small diamond fall off my band. There’s nothing wrong with that as I’m aware that these things happen. I brought it in (still under warranty) and they got me an appointment to get it fixed but stated it wouldn’t be worked on for about a week. I went a whole week without my ring and when they called me to pick it up, I was so excited. I got there just before closing time, they gave me my ring and I went on my way. As soon as I got home, after looking at the work that had been done I realized there was now another diamond missing but this time in a different spot. I called them first thing in the morning and let them know what I found and they were very apologetic and advised me to bring it back in. As I brought it back to them, they said this would be fixed right away and all my other diamonds would be examined as well to make sure they were secure. They called me a few days later saying it was ready. I went in again, this time more anxious than anything and as soon as they handed me my ring, my heart just sank. Another diamond was missing. I immediately caught this and showed them. They were just as shocked as I was and once again they apologized and promised that this would be priority first thing the next morning. I left upset (just as anyone would be) as now I’m a full 2 weeks without my wedding ring. Today they called me saying my ring was finally ready to be picked up. Walking in, I was extremely nervous on these results. After looking at my ring this time, I noticed that now the replaced diamond is pushed deeper than it was when I brought it in and it doesn’t fit smooth with my other diamonds. I asked the employees to take a look at it just to make sure I wasn’t exaggerating and they confirmed what I saw to be true. This time I’m not leaving my ring with them. I will have to take it to another Morgan jewelers if I want it fixed at this point. I’ve never been more upset, stressed and just overall disappointed in my experience with this. Picture of my beautiful ring for reference."