White Cap 555 South 1325 West Street, Orem, UT 84058

"Easy place to deliver. Fernando gets it done! Always has a Great attitude."

"Terrible customer service. I spoke with Paul on the phone he was rude and not helpful. I ended up buying the same product for a little bit more from another business just to not have to work with this guy."

"Very poor experience. Very poor custumer service. I called them a day earlier for some rebar bending (Paul took my call) it was agreed that he would have my order ready the next day, I called him back a day after to get an update and he very unpolitely told me that they were too busy and that I should call the SL store and hung up the phone without even asking if I wanted to place the order with them or not. I called him back to ask him why he hung up the phone and told me he had custumer in front of him (which i guess that to him I am not one), after he said that he hung up the phone again saying that he was too busy. Paul needs to understand how to treat custumers or white cap will keep losing custumers left and right."

"Very disappointed. They hide prices I went there for box of base ties for foundation thinking pay little bit more than my regular supply guy then I pay they charge to my credit card and I left the store I see the receipt later and noticed they charge me $234 bucks my regular supply guy is $67 bucks with tax How could be much difference I take the product back and they give me really bad attitude and they only refunded me $212 They said 10% restocking fee they don’t have anything on the store aware you for this charge"

"I spoke with Paul as well… the guy was completely rude while acting like he knows product which he was COMPLETELY wrong. Very uneducated in his lack of knowledge with product/materials. I’m sorry but I’d stick this guy in the back and NOT allow him to answer phone calls or interact with your customers. We’re a small community here and know everyone in this industry. Word spreads like wildfire and one stupid person can and will jeopardized your business. I’ll be glad to tell my subcontractors NOT to help this location out. There’s a little thing called respect and that Paul dude doesn’t have it. How embarrassing for you guys."