AutoZone Auto Parts
About the Business
AutoZone Auto Parts is a premier car repair and parts store located at 303 South State Street in Orem, Utah. With a wide selection of high-quality auto parts and accessories, as well as knowledgeable staff, AutoZone is the go-to destination for all of your automotive needs. Whether you're looking for replacement parts, maintenance supplies, or tools, AutoZone has everything you need to keep your vehicle running smoothly. Visit us today and experience top-notch customer service and expert advice for all your car repair and maintenance needs.
Photos
Location & Phone number
303 S State St, Orem, UT 84058, United States
Hours open
Monday:
7:30 AM - 10:00 PM
Tuesday:
7:30 AM - 10:00 PM
Wednesday:
7:30 AM - 10:00 PM
Thursday:
7:30 AM - 10:00 PM
Friday:
7:30 AM - 10:00 PM
Saturday:
7:30 AM - 10:00 PM
Sunday:
9:00 AM - 9:00 PM
Reviews
"Great store one of the cleaner and more organized store around the area and a very helpful team"
"Jacob patiently installed a battery today and my leads and bolts were corroded worse than I thought. He was careful and capable in a tough job. Will definitely be returning here."
"I've noticed a concerning trend among almost all employees at this Autozone location, where customer service appears to take a back seat to their perceived inconvenience. Almost all employees have the attitude of “I’ve got more important things to do during my 8 hour shift than help you out.” During my recent visit with a friend who needed parts, I attempted to return an item purchased two weeks prior. When I requested a refund without the original card, I was met with refusal and informed that cash refunds were not allowed. Despite explaining my prior experiences at other Autozone stores, where cash refunds were accommodated, I was met with resistance. It was only after waiting for my friend to check out that I notified and then pointed out the refund policy displayed at every checkout. The employee said “Well, we would have to override the system to give you cash..”. We stood there in silence as he glanced back and forth at me and the refund chart as if he was waiting for an apology for me asking for more effort on the matter. After a rather large sigh of defeat the employee went to the nearest till and processed a cash refund for me. While I appreciate the professionalism of employee Justin who helped my friend find his items, it's disheartening to encounter such reluctance from other staff members when seeking assistance exceeds the effort of handing me a copy of my receipt."
"Went to get my license plate lights changed, they provided awesome service and helped me a ton! The employees were very professional and made the experience quite stress-free. They helped me find the part I needed, grabbed it for me and then changed the lights out for me. Definitely recommend going there!"
"I'm partial to AutoZone. I've always been treated like a high priority and like a customer worth while. They give good advice and have great service. Today I told them I was here to change my car oil and other miscellaneous maintenance, I gave them my vehicle information and he went and grabbed all my supplies and helped ring me up. I didn't have to leave the front, he grabbed everything for me. Though, I do always have to ask them to enter my loyalty number upon checkout, otherwise they don't ask which I wish they would. Very happy with my experience and am grateful that they can check inventory of their other locations if they don't have the quantity that I need."
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