Victor's Tires

"Where do I start with this? I purchased a car about a year and a half ago from a used car dealership that uses Victor's to get their tires, and they decided they would try to pull one over on me and put snow tires on the car. This wouldn't have been an issue in the winter, but I bought the car in the middle of July. It is a HUGE safety issue to drive on snow tires when it's that hot outside. I tried to give them the benefit of the doubt and thought it could've been an honest mistake, and after some negotiating with them and the dealer, they agreed to replace the snow tires with all season ones, but instead of new ones they put USED tires on it. When I asked how many miles they had left on them, they just said "I don't know. They're used." Again, that is not okay. When putting the tires on they somehow messed up my alignment so the car constantly pulled to the right, and ON TOP OF THAT they also broke two of the sensors in my tires which caused me to get into an accident when the anti-lock brakes failed due to the tires not being able to sense that the car was sliding. I never write reviews like this, but I'm just astounded and everything that happened with them. They're ridiculously unprofessional and I honestly don't know how they can still be in business when they don't properly train their employees and mistakes like what happened to me are made. They only get an extra star because they were fast, but that was their only redeeming quality."

"THE BEST TIRE/BRAKE SHOP IN SLC! They are very kind and honest and they are always willing to help and educate you! I’ve been with them for the past year and I have not got disappointed the service is 100% on point and most of all they are experienced and fast! I would give 10 stars if I can!!"

"The manager was so rude. He first tried to sell me 4 tires but I only wanted 1 to replace the blowout. He kept pushing to sale the 4. Finally we decide on 1 tire only and he wants an outrageous amount. When I say excuse me....he says....I'm the manager, and goes and laughs with the boys in the back. Wonder if they treat men that way. Experience, horrible, employees mean, and over priced. BE careful ladies"

"I was there today, I had a problem at my tire, a hole and they fixed everything in 5 minutes. I payed an affordable price, those guys are greate.I recommend this place."

"Very rude employees. One of the employees was supposed to put air in my tires, instead he removed my tire and when I told him that’s not what I asked for he proceeded to put the tire back on but left it loose on purpose because I wasn’t buying a tire. When I left Victors tires my wheel partly came off while I was in traffic. Victors tires have always been good to me. This new staff is criminal and not professional at all. I will be filing a police report."