Sport Clips Haircuts of Provo - East Bay

"Christy at this location did a horrible job on my husband, she does not know what she is doing. She didn't know how to follow instructions and even following a picture left it looking nothing like the wanted cut. We just left and are looking for another stylist to fix what she did. It just sucks, he hasn't gotten a haircut In over a year and I finally convinced him to get one and this has to be his experience."

"I would recommend finding a stylist you like and selecting them every time you book an appointment. Just going with any stylist is very hit-or-miss on whether they do a good job or not."

"Haircuts. Something I have always dreaded. I somehow developed an insecure mindset about my hairstyle. So gearing up for the season, I decided to go to sport clips in Provo. The location is accessible in The East Bay shopping center. Plenty of parking. I was able to check in online. You can even request a specific stylist. I had a great cut by Mark. Even though he mentioned recently moving from Florida, he was totally in the zone. The salon was busy, so make sure to check out the website and app. Thanks again Mark! The next time you need a new style. Go see sport clips. Highly recommended!"

"Pro tip: Get an MVP before and a second MVP after the hair cut. Really is the best experience. New store, that is drawing on talent from nearby established stores. Miranda was my experienced stylist. Good cut. Took advantage of online checkin and the new store 50% discount. Discounts were so good, I ended up buying some Original Maverick to restock back at home. Hope to see this location thrive. Update: Third visit to store. Did online check-in and software said 30 minute wait. Decided to burn 20 minutes by riding City electric scooter in to store (for a separate new experience), when I arrived to the store screen showed an additional 24 minute wait and stylists required me to sign into store computer to change my status to "in-store". Explanation is patrons in store will be served before online checki-ins. So I'm confused as to why I should check in online? Written as I wait the extra 24 minutes since arriving to store. I also have had time to review others' reviews and the online check-in debacle needs to be addressed by management or this location may fail. The inability to honor the original online wait time is a violation of trust, even before services begin. Hurts customer experience severely. After cut continuation: Good haircut by Charlotte. She talked me through what she was using for products and why (oily hair vs dry scalp approach). Good cut and I feel better. Initially as my interaction started with Charlotte I was still upset with the online check-in issue and it really messes with my vibe and the normally great experience I have at the store. It took me 10 minutes to calm down from the additional wait time at store. The overall haircut experience was solid."