Heber Inn

"The building looks nicer than the photo listed, it's repainted. It seems to me they are in the middle of updating the whole building and each room. Which is why I gave 4 stars else I would of gave 5. Parking is kind of tight as well no fridge or microwave in room but they are trying to get things in order. I didnt feel unsafe there or didn't think it was filthy, the beds were brand new and clean. Bathrooms were repainted but in the process of being updated. It was affordable and good choice for a night stay compared to some motels in the area and the staff is friendly. There was also an awesome view from the picture window of our room."

"I was going to give three stars until I set a very light bag on the table in the room and it tipped over. Table only has 3 legs! Sheets were good, beds OK, clean, it was just in a bad state of repair. Old mattresses on a trailer in the making lot, junk on a patio."

"DO NOT STAY HERE!!! I was charged $30 for a towel I used to clean up a mess. Now, I did dirty up the towel but $30 is outrageous. Room was filthy, there’s no fridge, the heater didn’t work properly, I had to put the microwave on the floor to use it since there were no outlets on near the table it was set on. I found a bug underneath the microwave, bathroom was filthy, didn’t even check the sheets because I didn’t want to find anything lol. Lights and plugs are all hooked up to one switch so that’s something you have to figure out on your own. This room is what you pay for so don’t let the pictures deceive you. Save your money and sleep in your car. This place should not be in business!!"

"Don’t waste your time or money here. Absolutely terrible service. Went to check in for a reservation booked online and no one was there. I called the number posted on the front desk and no one answered. We decided to go to dinner and wait for a call back, thinking maybe they were busy and would get back to us. Never heard back again. We never checked in, never heard back, and my card still got charged. I called twice asking for a refund and they refuse to issue a refund even though we were never helped and never used the room we paid for. I travel frequently and have never had a motel experience as bad as this one."

"This place was HORRIBLE. First room they checked us into shouldn't even be available to ANYONE. We were missing the light bulb in the main light, the lamp we tried didn't work, the power cord was missing from the TV, and when my son tried to use the bathroom he turned the light and it made the WORSE screeching noise, nobody could use the bathroom without it ending in tears. On top of that the rooms were filthy and nothing was taken care of. We decided to give them another chance, this time it was a little better, but when we tried to all go to bed, the sheets were stained, ripped, and looked like they had never been washed. There is plywood chunks all over the carpet, there were holes, missing tiles, filth was everywhere, and none of the plugs worked. We all felt nasty, safe, and very unhappy. I got the kids ready and my husband went to the front and asked for a refund, which they did give us. We had other famiy that also bought rooms to stay in who also asked for a refund because of the conditions, like SPIDERS AND BUGS in their beds. We all braved the snow storm to get home because that was a better option then staying any longer. Filthy, not taken care of, not worh any money. Sleep in your car instead. Edit to add, they told us they were refunding us, none of us have gotten a refund AND the rooms were only originally 99$, and the next morning we had the charge for 99$ AND another 199$ charge, no sign of a refund."