HomeTowne Studios Salt Lake City - Mid Valley

"We really liked this place and wanted to continue coming, but when I came back to check in for another weekend, they said we were on the “do not rent” list. It’s late at night no one called to let us know. When we inquired about why we were on the do not rent list, they said there were cigarette butts in our toilet. My boyfriend and I don’t smoke. I lost $200 deposit and I was stuck looking for a hotel late at night. I tried to call the GM and left a msg for her (heather) to call me back, I’m still waiting. What does that tell you?"

"THEY WILL RUN A BACKGROUND CHECK WITHOUT FIRST INFORMING YOU OR RECEIVING YUR CONSENT! booked a 2 night stay with hometown Studios through Expedia and it appeared to be an ok place to stay online, but when I went to check in I noticed that they had huge electric gates guests would be required to go through in order to park at the hotel. As I was walking to the front lobby, I also saw 3 or 4 big signs staying all hotel guests, and any visitors would have to show ID to be a le to enter the hotel. I found that to be a little intrusive, but I figured I had already prepared paid for the room +$200 deposit, so I would just try and stick it out. When I made it to the front desk, I was told by the manager that they didn't have the room with 2 double beds I had already paid for. I told them I would compromise and take a room with only one double bed if they would reimburse me the difference. Then the manager informed that they had run a background check on me and I had outstanding warrants. I later found this to be untrue. At no time did I sign a paper giving my consent and so I reported the hotel to the FTC fraud line. Don't stay here!! I AM ALSO CALLING ATTORNEYS FOR DAMAGES"

"I booked my reservation online for a staycation. When I went to check I was told I was not allowed to stay because I am a local. WHAT! Their corporate policy is to not rent to locals. Thanks a lot for the warning. I know my cash is as green as anyone who lives more than 20 miles from your property. I did double check to see if the policy was mentioned. It is mentioned way at the bottom of the policy. This SHOULD be at the top of your page."

"I express my gratitude towards the managers of Home Town Studios Malinda and Meagan they are your go to people they are very wonderful, kind and friendly people. I stayed there for about 10 to 11 months I paid my rent ahead and alway on time. I also did extra things for them with out them asking because I cared and because they couldn't keep a trash collector I would help make sure the trash was picked up and in the bin for the next pick up day. They are the ones who made my stay there comfortable. I have nothing bad to say about those 2 wonderful people. Thanks again."

"I must tell you that we have unfortunately been having to stay in a hotel for by far longer than we had anticipated. As we were waiting on our new place, our move in date has been pushed back so we had to find another hotel in the meantime. A friend told us to come here and I will be honest the rooms are most definitely not up to my personal standards, however I must tell you Meagan at the front desk is by far, hands down the reason why we have stayed. Regardless of the time or day if I am in the need of anything and I mean anything from calling her to say “hey the people above or next door are loud beyond measure” (which honestly rarely happened) to needing toiletries, linens or even the water pressure, she makes sure our needs are met beyond expectation and is always so kind and professional and truly is a pleasure to talk to. This place should be elated she is at the front desk working with so many people. She’s the reason we’ve stayed. Thank you so much, Meagan!!! You are one of a kind and are truly a pleasure to work with."