JOANN Fabric and Crafts 700 Alma Drive, Plano, TX 75075

"Ms lady was struggling up there at the counter just now. I was coming for yarn and just left when I saw the line. I know it doesn’t feel good for her mentally either with each customer telling her she needs someone to help her. I heard that and did an aboutface and left. I’ve spent more than a few 45 mins lunch breaks here and almost 30 mins is spent here in line. I’m not sure if it’s the systems that aren’t up to date or just lack of folks but it makes me sad. It’s not only this location. Frisco is extremely slow too. I hate that the cashiers are so stressed dealing with the systems acting up and the frustrated customers. Please help your cashiers. This is an ongoing issue across all locations. The lady today looked like she might cry. She said there was some guy there that would come help her ring. He came up to the register and turned around and went back to whatever he had been doing. Not okay"

"I was so disappointed in this location. Only 2 employee working and a store full of people. It was so a mess and was difficult to shop in. What once was such a beautiful store and company to get sewing supplies is now unorganized and seemed ram sacked down every aisle. I had to get price checks on things cause prices weren’t listed well. It’s truly sad to see the decline of this store. Maybe it is just this location but it was so messy. The cashier was pleasant and respectful to everyone and apologized several times due to the wait. The man working the cutting counter was cordial, and helpful but seemed burned out. I really felt bad for him. I knew he was only doing the best he could with what the company gave him for staffing his store."

"Just left the store and I’m very disappointed. Not only that all the shelves are empty also there is a guy at the checkout counter and he really doesn’t care about what he is doing. No hi, no smile, he doesn’t listen what you say, no thank you, no have a good day. Since he doesn’t listen what you say, he does something else instead and when you tell him that that’s not what you asked for he shows a huge attitude. I was very happy until I stopped by here maybe I should stop coming."

"I enjoy making tshirt quilts and have made several flannel squares blankets for family and friends."

"Great selection and great sales! I'm starting a Shinobu inspired cardigan with the pound of love and some big twist value for the black border. Edit: it's finished! @gir_reportingforduty"