Action Target

"This is a really fun place to work. They don't put up with nonsense or drama. Everyone is quite professional and talented."

"Placed order for 100 paper targets on July 3, 2023. Sent email on July 7th for status of order and this is the reply I received: "It looks like everything on the order is in stock, and it’s in queue to ship out. At the moment, our lead time is 3-4 weeks as we’re working through a backlog of orders that came in while we were moving our warehouse. You’ll receive tracking info once the order ships out." Checked order status yesterday and was still open. Sent email again, requesting status. I have no problem with companies moving but they need to let customers know up front before ordering, that due to moving, orders might be delayed. No response today. Checked website and now says order cancelled!! No one let me know after 2 emails. Their website says "exceptional service"...I don't think so. Only good thing, was that my credit card wasn't billed. I would have had to call credit card company and file fraud request and wait to get my money back. Be leery of ordering. Went elsewhere for targets."

"First attempt: Submitted an order for 250+ paper targets and waited an entire month without being shipped a product or informed of a status update. After I call several times and finally get ahold of someone, I am told they are on "backorder" and that furthermore they are "discontinued" thus would have remained on permanent limbo and nobody would have called or emailed me to advise me of this. Second attempt, I order 300 paper targets and I CONFIRM with an individual they have both paper targets (100 of one and 200 of the other), "yes" she tells me. A week goes by and I received 100 paper targets and an invoice that states 200 are on back order.... This is the last time I will go through this company. Save your time and money and take note of all of these one-star reviews."

"Since they moved operations to Utah, their customer service has been horrible. I ordered targets for our business a month ago and still haven't received them. Checked their website and order still in processing. Called them 2 weeks ago and they were back logged. Called four times today before someone answered, and today it's a supplier issue. I'm pretty sure it's a customer service issue!"

"I got the opportunity to walk into the lobby… And that’s about it, but I would say that it’s a pretty all right lobby. They have a bunch of photos hanging up and it seems like they care a lot about stuff and that’s great."