Artisan Handyman 2 East 11th Street, Edmond, OK 73034

"Jeff did several work types for our home that was prepping for sale and knocked it out of the park! Work included drywall repair and beautification, painting, plumbing, and fixture installation. Highly recommend!"

"Hired for some drywall work, had to stop the worker halfway through because the work was unsatisfactory. Paid them, asked them to leave and ended up redoing the work myself."

"An excellent experience! Jeff and Mary Richards provided superb service. Communications were great. Jeff showed up on time and when he said he would. The work was excellent, and the price was very fair. He worked diligently on our old bathroom. Our house is about 130 years old, with a lot of work to be done. This job entailed taking out a toilet, replacing rotten hardwood floorboards and securing sound flooring. He did all of this in 1.5 days with very minimal disruption. The estimate was fair, and adhered to. I cannot recommend them highly enough. They are also very nice and personable people!"

"This company WILL NOT provide licensing and insurance information upon request even though they advertise it on their website and Facebook page. Mary, the "office manager" and wife, pressures you for payments, giving you no time to review what's being invoiced and gets nasty with you when you question absolutely anything. To be clear, we tried to be amicable with this company however, they duck and dodge the moment you find out what they're really doing. I never wanted to make this a public thing but they failed to address any of the situation or make any attempt to make it right. They only email me to suggest that I remove my review but respond to nothing else. We hired Jeff to complete some work for us at our home in Oklahoma City an he said he had no problems at all with doing everything that we hired him for. Jeff had been paid two of the three installment payments and two change order payments...adding up to be a little over $43k. He didn't complete the work that he was paid for and what he did complete was shoddy work. He not only didn't do quality work but he also messed up existing items that otherwise wouldn't have needed replacing. We are spending well over $100k to fix the work that he did incorrectly and half-way. We were scheduled to meet with Jeff to go over the progress and were traveling from California to do so. 30 minutes before our scheduled meeting, he said he couldn't meet that day because he wasn't feeling well and his blood pressure was high. I sent an email to him asking for a conference call and to go over everything since we weren't able to meet. He flipped out and then his wife flipped out. The wife, Mary, told me that Jeff was ordered on bed rest and would not be available for several days. However our security cameras on the property caught him at the house moving our cameras to where he thought we wouldn't see or hear what he was doing over the next several days. He also unplugged and tampered with the actual security system itself. Unknown to him, I was able to still lock them out of the house and get the security system working again. All of the video footage of everything that he was saying and doing was processed on a backup server that he wasn't aware of. Jeff and Mary also kept materials of ours at their house that they never returned. They never refunded any of the money that they were overpaid. They state on their website and Facebook that they are licensed and insured however failed to provide any of that information upon request. They can't handle much of a work load at all let alone a simple request to add anything. Instead of saying that he doesn't want to do it, he will agree to it and just do it wrong because he is mad about it. But he'll still take your money for the changes."

"My experience was outstanding, in all aspects of the business. Even during a very busy time, they found time to do my job. The technician they sent, Tim, was so kind and gracious and did a wonderful job quickly. I can't say enough good things about them. Mary, who was my main contact was so helpful through everything. I will definitely use them again and recommend them highly. They are reasonably priced as well."