JOANN Fabric and Crafts,

10007 East 71st Street, Tulsa, OK 74133

"The lady who cut our fabric was WONDERFUL, cutting extra to make sure we got our full amount, since it could have been (and was) cut un-evenly! The place was organized and clean with PLENTY of variety to choose from! Overall, we will be visiting again soon!"

"Customer Service doesn't know where Tulsa is or how to spell Oklahoma or about Patterns brands!!! You can't find this information online if they are on sale and don't call the store cause it transfer to a person who definitely doesn't craft or sew. The store is so disarray and under staff, but at least they try their best to help. Why let the mobile cart go outside! Last time I had my hubby bring it in from the rain! Vince was nice to dry it off for me!! There is only one and sometimes I wait and that's fine but in the rain !! Then there will be none!! Offer to get a person to help take the stuff outside and retrieve the mobile cart to inside."

"I love Joann’s for fabric, but this has probably been my worst experience with a sewing department. I don’t know what it is with this store, but it is terribly disorganized. I spent 20 minutes putting bolts back on the shelf trying to find a particular fabric that online was in stock but no worker in the store would help me find. Never found it and had to leave, so I found some different fabrics. Now I’m laying them out to measure, trim, and pin, and this is the worst cutting I’ve ever seen. My goodness. I’m glad this is a baby blanket because otherwise it would be way too small. But I won’t be able to make multiple blankets out of this like I’d planned. There are rulers and guides on the table. Actually use them."

"Stopped in to pick up some elastic that showed in stock. Nothing on the shelf. Asked an employee. They just kind of frowned and said whatever we have is on the shelf. Scanned the little tag that said scan this for free shipping and the app still wants to charge me 11.95 to ship a $2 item. Employee just walked off from me"