Quail Plaza Apartments

"My apartment looked good when I first moved into it even though it could have used an upgrade on the carpet and the bathrooms and kitchen it was not terrible and the rent was reasonable for the sq ft and each bedroom had its own full bathroom and the master had a power room. Each had walking closets and there was a half bath in the hallway. The den was huge with a wet bar and the kitchen was a small eat in with a very small pantry. It had a backdoor leading to a lg enclosed patio that led to my two reserved covered parking spaces. There was no washer dryer hookups in the apartment so we had to was in a laundry room in the parking lot and the equipment didn't work sometimes and if you wanted to wash you had to get a card from the office and put money on it for the washer and dryer until they started having us us our bankcards so if you lost money it wasn't beneficial for you to contact your bank every time for $125 one or more times and cause your bank account to have too many disputes. So you just lost money or go to a laundry mat somewhere else. There was a very nice club house wit a full kitchen, fireplace, and two bathrooms that we could reserve until they moved the rental office local and corporate to the clubhouse and it was no longer an amenity and they repaved the parking lot because it began to have too many potholes because it was too old and so the reserved covered lighted parking was taken away and never given back. We were informed that we could no longer have patio furniture, plants, on our patio so it started to look like the complex had no life and there were no lights because the lights were attached to the covered parking and not lights were replaced so it wasn't safe at night because you couldn't see. You really needed to remember to turn on your porch light which you paid for. My apartment was roach and spider infested when I 1st moved in and I had to be bitten by a recluse 4 times and go to the emergency room before they decided to get some real professionals to come in and do my entire building because some people had bedbugs. Roaches would fall from the ceiling into my food while I was cooking and I'd have to throw it out. I spent time crying and had to empty my cabinets every two weeks or be fined before they hired professionals and they always got new managers every other month so until I was bitten by the recluse spider and that manger wanted to cover her butt nothing was ever done for the 1st 6 months. I saw no signs of infestation before I moved in and about a week later I began asking my neighbors and that's when my upstairs neighbor said they had bedbugs that they brought with them and others said that the entire unit was infested for years and it will always be that way. I was persistent but it took 6 months, several managers, tears, throwing out my food, being bitten, etc but the problem went away. After living there for 5 yrs and every amenity being taken they went up on the rent double what it was when it was time to renew the lease! Double Rent and I had no double raise! We all looked for new places to move and gave our notice that we were not renewing our lease! I heard that my apartment was updated to modern appliances and flooring like my nephew that had moved next door to me the year before but he moved too because no one was going to pay double what we'd been paying."

"The apartment that I was shone was very clean and I did not see one bug. I was there in the morning and it was quiet and peaceful. The price for the sq footage was really great."

"The maintenance man came by and told us that there was a leak in the lower apartment coming from our bathtub and was prompt to fix the leak immediately without hesitation and was also able to fix everything going on from the leak from our apartment to the one downstairs. Also he had replaced all the knobs and the faucet to the bathtub and bathroom sink and vanity area and he did such a wonderful job, and he did so so quickly and I had a great experience with him and I would recommend this maintenance seem to everyone. Two thumbs up absolutely¡!¡!¡ Mio did an amazing job as always coming in and fixing the shower and did so very quickly, and on another occasion did awesome fixing all of the caulking to keep all of the summertime insects out!"

"Lucio Franco is honestly one of the best parts of the apartment complex, he came to fix our bathroom sink and ended up fixing the main bathroom toilet, that was overflowing the master bathroom shower, and that was broken in the master bathroom toilet that was also broken as well as fixing the master bathroom sink. So thank you so much for having him here he definitely knows what he’s doing. Oh i also forgot to mention he fixed our front door as well before leaving he truly is amazing! Thanks again Lucio Franco! The maintenance team they have is fantastic. They definitely know what they’re doing."

"The maintenance team is excellent!! They are very knowledgeable & can find problems right away. They are very fast & do a great job at fixing things. I WANT TO SHARE THAT THESE GUYS ARE THE BEST MAINTENANCE GUYS I'VE EVEN SEEN ANYWHERE!! I'm extremely glad to have them and want to give a BIG SHOUT OUT to them for their EXCELLENT WORK! I APPRECIATE THEM SO MUCH!"