Drexel Flats 89

"I would not recommend anyone living here. We lived here for 1 year with no problems except a sketchy neighbor. We found a better and safer place so we decided to move. We went into the office and gave our 60 days to vacate like we were supposed to. We asked if we owed anything else we were told no that our account was clear and we were good to move out. We had our new move in date for our other place. Which lined up with our paperwork from here. They ended up not being able to find our paper work when it was time to turn in the keys. We turned them in anyway and have not heard anything from them since. Last week we got a letter in the mail from a collections agency that we owed past rent. Our rent was always paid on time I have bank statements to prove it. The office told us we were good. Nobody in the office will answer the phone we called the corporate office and talked to someone who will have to transfer us to someone higher in the company. So hopefully they will take care of this"

"I moved here in late October. It's very affordable and offers a lot for how much the monthly rent is. I pay $840 for 2 bedrooms plus 2 cats, it also has an in-unit washer and dryer. Maintenance works in a timely manner. Overall I'm very satisfied living here. Issues/Things to note: The kitchen is incredibly tiny. There are 2 counters, 1 has a microwave on it, meaning you get a fridge, a microwave, a small stove, a sink, and ONE counter. There is an abundance of cabinets, however. The bathroom drains SUCK. They are designed to not let hair through and they can get clogged very quickly. The thermostat is strange, and the heat is not distributed through the unit evenly. You can hear every little thing the upstairs neighbor is doing. I hear their sinks turn on, I hear their closets slide open and closed, I hear them when they shower. Lack of internet options: Verizon recently put up a 5g tower for internet with limited availability, but other than that, the only option available is cox, which slows down when everyone in the building is home in the evening using their services. Overall, a 7/10 experience, and will most likely renew my lease as long as the status quo doesn't change."

"Update #2: I didn’t have air conditioning from September 3rd to sometime in July. Upon move out, they charged me for carpet cleaning, which was fair, but also charged me for a whole months worth of utilities even though I was only there 4 days into the month of September leaving me OWING them money because they used my deposit for that. I emailed Jamie asking why I was charged for a full months rent and was never given a response. Kind of like when I was living there and asking when my air conditioning was going to be fixed. Honestly, just go somewhere else and spend the extra money. It’s not worth living here. Read the lease very carefully. They expect you to pay even if they are not holding up their end of the contract. If I could give zero stars I would. Update: I haven’t had air conditioning since September 3rd despite using the online portal. Moved in during a time when they didn’t do tours due to covid. Do not go off of the pictures they have on the website. I moved in to yellow walls, brown blinds and other things stained with nicotine from the last resident. Any time there’s any condensation in the room, the walls literally leak brown stuff, which I’m assuming is nicotine, and my son has asthma. Broken kitchen cabinet door, the wood in the bathroom is and HAS BEEN rotting and the cabinet above the toilet is also hanging off the wall due to the wood rotting; the attic door is just a storage lid that doesn’t even fit over the entire hole; the front door frame and bathroom door frame are busted from previous tenant and the bathroom door frame was just poorly painted over and not fixed. All have been brought to managements attention before new management and new management even reached out about it and have done nothing. Emergency maintenance is trash and doesn’t return calls. My AC went out and it’s 87 degrees in my apartment and it’s been over 3 hours and I have yet to even receive a call back. Even when it does work, it doesn’t keep your apartment cool during summer. Unfortunately, I had to renew my lease and I couldn’t come to the office due to me having covid and they sent it in without me signing anything the first time. These apartments are not worth even half of the price of rent."

"SCUMLORDS mice infested, trash everywhere, they refuse to fix anything even issues that are health hazards and the office staff is awful. Homeless people can be found sleeping right outside your door and the office staff tells you there is nothing they can do, the laundry rooms are always filthy and very few of the machines actually work but yea they will take your money. The rude office staff will strait lie to your face to put you off and yes I have recordings of “Jamie” the office manager admitting to this fact. AVOID this place at all cost!"

"Things are definitely looking up here! I had a maintenance issue that had been ongoing for a while. I spoke to the manager Janelle by email this morning. and right after I got home the maintenance man Bear was at my door to fix the problem - needless to say I was impressed. Considering the mess this place was in when the current staff took over, they're doing the best they can, and they are all great to deal with - especially Janelle and Bear! As a 17 year resident at this complex I've seen them come and go, and I truly hope this group stays around a long, long time. Keep up the good work, everyone!"