Hilton Garden Inn Oklahoma City North Quail Springs
3201 Northwest 137th Street, Oklahoma City, Oklahoma, United States
About the Hilton Garden Inn Oklahoma City North Quail Springs
The Hilton Garden Inn Oklahoma City North Quail Springs is a modern and comfortable lodging option located at 3201 Northwest 137th Street in Oklahoma City, Oklahoma, United States. This hotel offers a convenient location near the Quail Springs Mall and other attractions in the area. Guests can enjoy spacious rooms with modern amenities, on-site dining options, a fitness center, and a pool. Whether visiting for business or leisure, the Hilton Garden Inn provides a welcoming and relaxing atmosphere for all guests.
Photos of Hilton Garden Inn Oklahoma City North Quail Springs
3201 NW 137th St, Oklahoma City, OK 73134, United States
Reviews of Hilton Garden Inn Oklahoma City North Quail Springs
"We were on a trip for our daughter’s 16th birthday and wanted something fun and special for her. Waited about 10 minutes at the front desk before somebody at the bar got an employee from the back room to check us in. We had reserved 2 rooms next to each other over the phone, yet upon checking in, we were told the rooms would be on separate floors. We ended up changing room types so the rooms could be together (which is not a big deal). Once getting checked in, we notice that our AC unit on the wall has most of the buttons missing, so you just have to guess at turning the unit on/off. One of the elevators was out of order, so everyone in the apparent cheerleader convention got to share a single elevator. We went down to look at the $10 “breakfast buffet”, but saw that it was nothing more than what 99% of other hotels include for free. Until this experience, we thought Hilton Garden Inns were a good and safe bet for a good stay. We will not be returning."
"I have stayed here many times over the years. I read some recent reviews that were disturbing. We checked in yesterday. Everything and everybody was just right. The room was very nice. Just as I expect an HGI to be. Breakfast was very good. Olga took good care of us. The nice thing is the breakfast buffet is the same price as the honors F&B allowance. Thank you. That has been a pet peeve at other Hilton properties. The breakfast was very good. My wife ordered an omelet. It was perfect. I ate the scrambled eggs on the buffet. This was a very good HGI experience. Thanks you for a well run facility."
"Nice hotel and a great price. Would absolutely return. Rooms are a hair small but it's just a place to rest your head. The plugins in the lamp and alarm clock didn't work either."
"We are here due to a situation at the AirBnB that we reserved and the owner of the AirBnB booking rooms for us. Service here is terrible! First, I had to wait 15 minutes for someone to come check me in last night while the employee at the bar stared me down from 60 feet away and never offer assistance. Second, the employee checking me in gave me a coupon and told me it was for breakfast tomorrow and if there is any issues just tell them the coupon is a voucher. However, this morning we were told that we “do not qualify” for the breakfast buffet because the employee who checked us in last night did not put us on a list. Even though we had the “voucher” the employees at the front desk told me they cannot help me and I need to wait for a manager who may not arrive until the afternoon. Each front desk employee was rude and dismissive. They also refused to share with me their names, and covered their name tags. I was able to see one of the employee’s name; Monie. I’m glad I did not personally pay for this reservation as this location is not run well and employees do not want to assist with helping or finding resolutions. Both front desk employees even refused to call a manager to even ask. Do yourself a favor and book at the Marriot in the same parking lot. At least there the employees will try to help."
"Couple of things front desk people don’t know how to communicate very well. When I called to add my husband to the room, the receptionist was having a very difficult time functioning. Indoor verbally communicating with me. My day went OK. My husband wanted to eat breakfast at the hotel. We found out that it was no longer included in your stay. And then breakfast is an OK breakfast it wasn’t bougie nobody’s making omelettes. I don’t even know why they would charge it for the breakfast. Whoever cleaned our room stole a pair of black jeans from me because they they were not found. I did not pack them up. Therefore they were left at the hotel. And when I came in to talk to the receptionist, because nobody was answering the phone on 4 January. I had called two days prior and was told I would get a phone call back nobody ever called me. To at least let me know that they hadn’t found any pair of pants. Bottom line is if you stay here be sure you do a room sweep because there people that clean the rooms are gonna steal from you and be sure all of your information is correct because the receptionist aren’t very sharp . Sidenote, as I walked in this morning, on the fourth, the receptionist or manager was eating bacon from the bar literally had grabbed it with his hand. Watched him do it pretty disgusting wouldn’t pay for that either."
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