Dry Clean Super Center 1200 12th Avenue Southeast, Norman, OK 73071

"Cleaned my wool blanket just fine. I'll go back again. They did forget to call me when it was done but it's not a big deal."

"Took my husband's suit there and discovered months later that the button was broken in half when he removed it from the plastic to wear it. They also don't hold clothing past 30 days, so you better not forget to pick it up. Better yet, just take it someplace else."

"The absolute WORST customer service since Janet left. Argumentative, belligerent, and unhelpful to name a few. Instead of apologizing for an error, based on their not listening, and offering to make it right, just said "I'll close your account." After almost 10 years, I definitely WON'T be doing business with this place any longer and don't recommend, based on my personal experience, anyone else doing business here either. UPDATE: Throughout the reviews, the "reply" has been consistent, an apology and recommendation to call the organization manager. Well, I did call the manager - TWICE - and confirmed he received the message both times. The first time, I waited for 48 business hours and the second time again, 48 business hours. More than enough reasonable time to receive a call back. The manager IS the issue of this organization! I guess he thinks it's beneath him to call a disgruntled customer of 10 years back concerning a legitimate issue. My recommendation, GO SOMEWHERE ELSE that actually appreciates your business and loyalty as a long time customer. This organization obviously DOES NOT !!"

"Absolutely love the customer service here. I took my wedding dress here and they did a fabulous job! I have used them for dresses, shirts, pants, comforter, you name it! Everything is always fast and in better condition than I left it in! 100% would recommend them to everyone! Also this is the only place I could find in norman that would do my wedding dress without charging an absolutely ridiculous amount! Wonderful dry cleaners!"

"I should've read the reviews before coming here as it appears I'm not the only one who has experienced such terrible service! I took a suit here to be dry cleaned and when I went to pick it up the inside seams were shredded in three spots. The suit was clearly not handled gently and they are refusing to take responsibility. I immediately told them to fix it and they said to come back after the weekend and when I did it had not been touched. They then told me to come back by the end of the week and same thing, it was not finished. For a third time, they told me to come back after the weekend and when I came back it was not finished. And the fourth time, they told be come back on Friday and it was STILL not done, nor in the office. This has been ongoing for THREE WEEKS and I have yet to be told what the status is on my suit or WHERE it even is. I asked for the owners number and have been calling for at least a week now and have not gotten through to them. I am always told that they will call back later in the day and they never have. This is unacceptable customer service and I am now having to get small claims court involved! This has caused so much chaos for me, as I have another wedding to attend in a week that is out of state. Looks like they not only ruined my suit but have cost me a plane ticket, too. Simply put: DO NOT go here! *Pictures are included"