Utah First Credit Union

"I have been trying for several weeks and several calls to implement a money transfer and loan payment plan from an out of state bank. On 3/26, Kendra resolved all the issues and complete the process with a phone call. She was patient and explained the procedure very clearly. Her friendly attitude and professionalism was most refreshing. Thank you Kendra for the great experince."

"I just switched to Utah First from a different institution and it is already so much better! Bri helped me get everything I need set up and made it very easy for me without taking much of my time. I was able to continue working while dealing with her through phone calls and texts. So it didn’t even take time away from my business! I am definitely impressed and look forward to banking with you guys!"

"I've been a member with Utah First for over a decade. From the very beginning I was impressed with the ease of access to my accounts and the quick response to questions or issues from the staff. I have purchased 2 cars through the bank and their app makes it incredibly easy to make payments. After purchasing our home my husband and I established a HELOC loan for repairs and had a great experience. Recently, we needed to adjust the HELOC loan and Jess, our loan officer, was amazing. She communicated every step of the process--email, text--we never felt like we didn't know what was happening. Our signing was quick and painless. Katie helped us with the closing and they were so knowledgeable. We felt confident moving forward. The entire process was wonderful. I will never bank anywhere else. Thanks Utah First! You're the best!"

"I had such a great experience with Utah First. I just moved here and I happened to call very close to closing and I was pleasantly surprised to not get rushed off or told to take care of things tomorrow. Jess made the entire process of opening a new account seamless and so easy! Not my typical experience with banks. Usually things take forever. She was SO helpful and started the process for me knowing that I was potentially going to head to a different bank branch (as the lobby wouldn’t be open) but she stayed on the phone with me and walked me through the whole process of exactly what I would need to do from the outside deposit area. She was very thorough and I was sold on all the benefits. I LOVED that they have such a personal touch. I already feel like family. Everything got taken care of including mobile access within what felt like no more than 10 minutes. She gave me a number to text personally if and when I needed anything and even texted me to remind me that she would make sure my debit card was ready at any branch when I was ready to pick it up. When I did go grab it, it was ready, and the woman who helped me was amazing too. This has the best experience I’ve ever had with a bank and will def be telling new friends as I make them ;) Highly recommend Utah First Credit Union. What a great start to a banking relationship. Thanks Jess for taking such great care of me and continuing to be so quick to respond when I have questions."

"Jessica from Utah First Credit Union was wonderful in assisting me with my car loan. I received professional and curtious service from her. I highly recommend Jessica for a unique experience. I am very satisfied with the outcome. Jessica has followed through with everything I needed regarding Utah First Credit Union. Happy to say they approved my loan . I got the car I needed. Made my day. I look forward to doing business with this Jessica again very soon. Thank you Jessica your the best."