Discount Tire

"Had a 9:45 appointment for 4 new tires. Pulled out of the parking lot on new tread at 10:05. Awesome service as always."

"I was lucky enough to work with Matt from this location. He made my decisions so much easier helped me out and blessed me today. I will refer all family and friends to come to this because of him. My experience here today says everything about how a company is supposed to be ran and operated. Will be a returning customer for all my tire and wheels because of Matt."

"Excellent customer service and price points. They listened to my needs and it was very fast service! I wouldn't go anywhere else in town for tires."

"We just had our first bad experience with Discount tire. We were instructed by a tech at this location to order the tires we wanted online (they didn't have them in stock) and have them shipped to them for installation. We did this through the Discount Tire Website. However, I had to call the customer service number on the Discount Tire Website because when I was ready to complete the purchase, it indicated that I would need to pick them up in Shreveport (I'm in Tulsa). The customer service rep on the phone completed my order and said they would be shipped to the Olympia store. When I received the email receipt, it had the logo Tire Rack on it. I didn't question it because I just assumed this was an additional new logo for Discount Tire. When my husband went to our assigned appointment today to have them installed, John W informed him that we did not purchase these tires from Discount Tire. When my husband (a senior citizen) tried to tell him that we ordered them online, he was laughed at. After a considerable back and forth, my husband asked me to come into the store. I explained exactly how the tires had been ordered through the Discount Tire website with the help of a phone rep, and then, and only then, did John W admit that Tire Rack was an online shop that had been purchased by Discount Tire. I don't believe that he ever believed me when I kept saying that I ordered them through the Discount Tire Website. John W belittled my husband and made a spectacle of him in front of other service reps (laughing) and customers. We will continue to do business with Discount Tire, but NOT this location. We have never been treated this way before but there is no excuse for it. We have spent a lot of money at this store, but that's it."

"My go-to when it comes to new tires, they have great customer service and helped to answer all of my questions. They also allow financing on tires with no interest if paid within the agreed timeframe. Only downside is only one of their locations does alignments and it's a little farther away from home although I do drive to that location to do so since it's only about 40 min drive from me."